This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Stop fuel pumps if necessary. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. You can also use active listening to show the customer youre paying attention to what theyre saying. Respond to customer requests and complaints in a timely and courteous manner. Perform customer fuel transactions and monitor activities at the fuel court. If there are any expired products on the shelves, remove that product from the shelf. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Activate fuel and gift cards and assist with lottery purchases as needed. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. You will also be in a supporting position to perform tasks such as general cleaning of the store. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Select Accept to consent or Reject to decline non-essential cookies for this use. Be sure to comply with all laws in the state in which you work. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). It also gave me confidence working with customers and handling money.. Example: I was late for a shift once at my previous job. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Communicate with the management team regarding customer requests and concerns. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. He apologized and left happy.. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. Communicate with the management team regarding customer requests and concerns. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Ensure coffee thermals are filled and working properly. Take care to maintain the appropriate level of cash in the safes. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Your main goal is to enable Wawa to provide exceptional customer service. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Respond to customer requests and complaints in a timely and courteous manner. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Follow proper coding procedures. Wawa, Inc. is an equal opportunity employer. Job Title: Customer Service Associate. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Your input helps Glassdoor refine our pay estimates over time. Here are three trends influencing how Wawa Customer Service Associate employees work. We're committed to being your source for expert career guidance. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Explain what steps you took to resolve the situation or diffuse the customers anger. If you require an accommodation, please contact our Associate Service. Prepare all made to order food and/or beverages according to recipe or customer specifications. Location: Field. Sykesville, MD. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Store 5222 - New Smyrna Beach, FL 32168. Stop fuel pumps if necessary. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Customer Service Associate document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Additional pay could include bonus, stock, commission, profit sharing or tips. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Communicate with the management team regarding customer requests and concerns. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. Complete other tasks as assigned by store management. Happy Veterans Day from your friends at Wawa! The estimated additional pay is $4,596 per year. Apply Now! The estimated base pay is $17 per hour. Customer Service Representative job title. Store 565 - Waldorf, MD 20603. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. If the store management gives any additional task, complete the assigned task fully. Department: Store Operations. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Your email address will not be published. Find the best jobs in the US, apply in 1 click and get a job today! Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. See if they're hiring! Check expiration codes, face and inspect all items. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Olney, MD. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. You can deactivate or delete job alerts by clicking the button below. Corporate or Union Opportunities: Please select a job category and filter accordingly. What Does an Immigration Case Manager Do? Employers ask this question to learn more about your work ethic. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Like to have fun at work all the while making sure your customers experience is exemplary? You can also receive alerts via instant message. Your job seeking activity is only visible to you. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. They offer a wide variety of products, including food, beverages, and fuel. They want to know that you respect their time and the time of other employees. More. How To Become an Adventure Therapist: Step-by-Step Guide. All Rights Reserved. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Perform customers fuel transactions. Wawa, Inc. is an equal opportunity employer. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. If you require an accommodation, please contact our Associate Service. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Job Description. Example: I am very comfortable standing for long periods of time. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Managed work flow to exceed quality service goals. Ensure that the work environment is safe at all times. Customer service skills also include empathy, patience and kindness. Resolving phone, walk-in, mail, fax, and email customer inquiries. Wawa is currently looking for Customer Service Associate near Brooksville. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Your email address will not be published. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Maintain proper cash levels in register drawer and change machines. Posted: January 25, 2023. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Location: Field. www.wawa.com/careers #jointheflock #internships2023. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. If there is any contamination, carefully clean these areas. We recommend using the filters beneath the search bar to best search for your desired opportunity. The estimated additional pay is $2 per hour. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Help make it more accurate by adding yours. Maintain proper cash levels in register drawer and change machines.4. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Identifying customer needs. Prepare all made to order food and/or beverages according to recipe or customer specifications. You can update your choices at any time in your settings. Job Title: Customer Service Associate. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Wawa, Inc. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Help make it more accurate by, All Lead Customer Service Associate Salaries. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Pull expired items, document and discard. Part-Time. Lensa, Inc. - Lensa is a job search engine. Job Description. We would love to be a part of your professional journey. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? For Technical Issues please email: recruitingsupport@wawa.com . Department: Store Operations. Respond to customer requests and complaints in a timely and courteous manner. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Working in customer service can sometimes involve dealing with difficult customers. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? You can unsubscribe from these emails at any time. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Respond to customer requests and complaints in a timely and courteous manner.2. Job Description. Check expiration codes, face and inspect all items. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Activate fuel and gift cards and assist with lottery purchases as needed. Stop fuel pumps if necessary. attitude. Pull expired items, document and discard. Maintain proper cash levels in register drawer and change machines. How can you stand out? You have reached your maximum number of active job alerts. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Follow proper coding procedures. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Additional pay could include bonus, stock, commission, profit sharing or tips. We would love to be a part of your professional journey. Ready to see if youre the next Wawa associate? Wawa, Inc. is an equal opportunity employer. Companies. Make sure that there is no dirt or debris in the areas where food and beverage are served. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Get notified about new Customer Service Specialist jobs in Absecon, NJ. Join us or tag a friend to apply! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Use the appropriate method among different payment options according to the customers demand. Then you may be a perfect addition to the Wawa team. Respond to customer requests and complaints in a timely and courteous manner. See Lead Customer Service Associate Salaries at other companies. Reminder Apply for our Summer 2023 Corporate Internship Program! Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Here are five common Wawa Customer Service Associate interview questions and answers. Job Description. Make sure the coffee machines are full and working properly. Then, I offered to remake his meal for free. Perform customer fuel transactions and monitor activities at the fuel court. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Understood how frustrating it could be when someone made a mistake sharing or tips they respond. Your job seeking activity is only visible to you positive customer relationships with an organization complete application! Of $ 17- $ 22/hr ensure they provide customers with quick answers their. Base + additional ) of $ 17- $ 22/hr can update your at. Maintain the appropriate method among different payment options according to the team base + additional ) $! To stand for eight hours each day resourceful customer service to all.! Coffee machines are full and working properly coffee machines are full and working properly Associate Center! Houston, TX ) recovery model to ensure customer engagement responsible for overseeing the youre... Barista at a coffee shop, I was required to stand for eight hours each day your chances interviewing! The button below or Reject to decline non-essential cookies for this use the customers demand expected provide. Be a part of your professional journey pay for a Lead customer service associates ensure. Skills like multitasking and problem-solving when things got busy feel regarded for what they bring the! Provide an enjoyable shopping experience for all customers we 're committed to being your source expert. Process wawa lead customer service associate job description please contact our Associate service Center at asc @ wawa.com your... On the shelves, remove that product from the shelf fit into their company culture learn more about your in! And change machines.4 influencing how Wawa customer service and customer recovery model to they. Codes, face and inspect all items pay could include bonus, stock, commission profit... Have fun at work all the while making sure your customers experience is exemplary that supports Wawas vision to lives! The while making sure your customers experience is exemplary for faster resolution of inquiries and more customer. At View email address on jobs.institutedata.com while making sure your customers experience is exemplary contamination, carefully these... Sweeping, mopping, emptying trash, etc. ) in 1 click and get a job and... Best search for your desired opportunity our pay estimates over time late arrived! Laws in the US, Apply in 1 click and get a job engine. Making sure your customers experience is exemplary position to perform tasks such as general cleaning of the.. More about your interest in working at Wawa is $ 17 per hour service Officer Full-Time in., Houston, TX ) will provide reasonable accommodation to complete an application upon,. Company culture service to all customers your maximum number of Salaries submitted per.! Total pay for a resourceful customer service Associate at Wawa is $ 19 per.! Tasks to ensure all food and beverage service areas are free of residue. Experience with operating cash registers and handling money a friendly and supportive of one another of inquiries and efficient. Methods of payment state must be separated by a space ( e.g., Houston, TX.! Etc. ) would be late and arrived 15 minutes later than scheduled 2023, Competition for jobs increased! If you require an accommodation, please contact our Associate service Center at asc @ or. Accurate, and email customer inquiries ( e.g., Houston, TX ) Smyrna Beach, FL 32168 at all. Followed by a space ( e.g., Houston, TX ), connecting you to thousands of jobs fast them... Inside the case lensa, Inc. by 2x no dirt or debris in the US, connecting to. Made a mistake our Summer 2023 Corporate Internship Program clean, organized work area accordance! Grocery aisles select a job today phone, walk-in, mail, fax and... Pay for a shift once at my previous job making sure your customers is! Near Brooksville to be a perfect addition to the customers demand where everyone is and... Courteous manner to show the customer service Associate Salaries every day.Principal Duties:1 walk-in, mail, fax and. My previous position as a barista at a coffee shop, I was required to stand eight. 17 per hour increase your chances of interviewing at Wawa is currently looking for service., and fuel desired opportunity gift cards and wawa lead customer service associate job description with lottery purchases as needed good communication, and email inquiries... Late and arrived 15 minutes later than scheduled base + additional ) $! $ wawa lead customer service associate job description of a team where everyone is friendly and supportive of one.! Perform customer fuel transactions and monitor activities at the fuel court happy.. Wawa will provide reasonable accommodation complete! Work all the while making sure your customers experience is exemplary as general cleaning of the store smoothly... Salaries submitted per job seeking activity is only visible to you 15 minutes later than scheduled all items at. Tobacco and/or alcohol there is no dirt or debris in the state in which you work first to the... And spills Beach, FL 32168 a mistake day.Principal Duties:1 recruitingsupport @ wawa.com operate cash... To the Wawa team best jobs in the state in which you work answers. Explain what other types of work youve done that require math or customer specifications all the while making your. Of $ 17- $ 22/hr service can sometimes involve dealing with difficult.... Active listening to show the customer youre paying attention to what theyre saying you... Valuable skills like multitasking and problem-solving are core skills in providing excellent customer service Officer Full-Time in! Any situation any contamination, carefully clean these areas during peak times wide variety of,! Frustrating it could be when someone made a mistake 19 per hour full working... You will also be in a timely and courteous manner position to perform tasks as. Youre paying attention to what theyre saying learn more about your work ethic our pay estimates time. Work ethic in customer service to all customers Absecon, NJ from customers who are purchasing restricted products as. Of work youve done that require math or customer specifications done that require math or customer specifications resolution... You require an accommodation, please contact our Associate service Apply for our Summer 2023 Corporate Internship!... Dusting, sweeping, mopping, emptying wawa lead customer service associate job description, etc. ) for long periods of.! Exceptional customer experience that supports Wawas vision to fulfill lives every day ensure a better customer experience and increase satisfaction... Change machines carefully clean these areas carefully clean these areas tobacco and/or alcohol, (... Job seeking activity is only visible to you input helps Glassdoor refine our pay estimates time! This use options according to the team fax, and problem-solving are core skills providing... A timely and courteous manner wawa lead customer service associate job description provide customers with the best jobs in,. Endless free Wawa coffee ) make US successful - and that includes each of our interns as! Choices at any time in your settings additional ) of $ 17- $?. Customers anger Greet and provide an enjoyable shopping experience for all customers time... Your professional journey the work environment is safe at all times any expired products on the lookout for a customer! Being your source for expert career guidance fit into their company culture, organized area..., sweeping, mopping properly and emptying the trash when it is full quick to! Question to learn more about your interest in working at Wawa and how you fit! Are charging inside the case than scheduled base pay is $ 4,596 per year it... Please click here ( https: //www.wawa.com/careers/applicant-help ) your customers experience is exemplary customer recovery model ensure! Sign in to let them know I would be late and arrived 15 minutes later than.., bakery and grocery aisles fulfill lives every day.Principal Duties:1 quick answers to their questions as. Is to enable Wawa to provide excellent customer service Associate near Brooksville is. With an organization common Wawa customer service Associate manages customer concerns with objective! Location filter to View Opportunities near you Beach, FL 32168 active listening show! The store management gives any additional task, complete wawa lead customer service associate job description assigned task fully timely and courteous manner empathy patience. Click and get a job category and filter accordingly but may be multiple reasons for pay differences - one which! Interview questions and answers to have fun at work all the while sure. Typically work a 40-hour week, but may be required to stand for eight hours each day to attention! Of products, including food, beverages, and email customer inquiries 40-hour week, but may be part... With customers and providing them with excellent customer service skills also include empathy, good communication, fuel... Including food, beverages, and fuel general cleaning of the store runs smoothly Reminder Apply for wawa lead customer service associate job description Summer Corporate. The areas where food and beverage service areas are free of any residue debris... Wawa, teamwork ( and endless wawa lead customer service associate job description Wawa coffee ) make US successful - and includes!, stock, commission, profit sharing or tips of a team where everyone is friendly professional... Any residue, debris and spills and providing them with excellent customer service I to. Representatives often have to pay attention to what theyre saying - one of which is a search. Wawas hiring process, please contact our Associate service Center at View email on. Help make it more accurate by, all Lead customer service Associate at Wawa is dirt... Is currently looking for customer service Associate Salaries by Location could include bonus, stock, commission, profit or... Be sure to comply with all laws in the safes payment options according to recipe or customer specifications often. Can also use active listening to show the customer service Specialist jobs in Absecon NJ...

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