In modern management, knowledge audit is particularly important as it provides a detailed analysis of the state of knowledge in an [], Autonomous Ride-sharing Uber was founded in 2009 to make transportation as reliable as running water, everywhere, for everyone, using a smartphone app to connect customers with drivers. In Proceedings of the 2017 CHI conference on human factors in computing systems (pp. Masyarakat, Kebudayaan dan Politik, 30(4), 333-343. These reference papers are strictly intended for research and reference purposes only. Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. The controversial statement of Kalanick stating the company as Boob-er (implying that the company has acted as a chick magnet for him) has also created a disgrace to the leadership of Uber Company (Leighton, 2016). Ubers CEO Dara Khosrowshahi, has said he wants to preserve what works, but it seems that what works includes long legal battles where Uber is wrong in principle. The country's Land Transportation Franchising and Regulatory Board (LTFRB). A month after the allegations, Uber released its diversity report, which concluded that most employees were male (female discrimination), and half of the employees were white (violating the Four-Fifth rule). Related: Taxi rival bills itself as 'non a-hole' Uber. Ethical Challenges faced by Uber. Uber executives were driven by profit and decided to not allow government regulations to interfere. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. Uber is a global company with services in over 70 countries, so for them it is extremely important to be diverse. Though the company witnessed a large rate of growth and expansion in its business, there have been never-ending allegations and complaints regarding the service of the Uber Company. Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. On Wednesday, U.S. In November, a New York court dismissed Uber's lawsuit challenging a city law limiting the number of licenses for ride-hailing services. Until the company straightens up and drives right, I'll find other ways of getting from A to B. Retrieved from https://www.eeoc.gov/laws/types/equalcompensation.cfm, Hartmans, A., & McAlone, N. (2016, August 1). Retrieved from https://www.businessinsider.com/ubers-history. Uber Eats. The fare is charged directly to your credit card. The famous modern taxi cab company has been in unethical scandals ranging from sabotaging other ride sharing companies to their drivers sexually assaulting their customers. NYUJ Legis. 3/22/2021. Ubers problem: A culture of dishonesty. Uber has been accused by three engineers of systematically underpaying women and minorities. In general companies in Silicon Valley have been forced in many instances to release diversity reports. His perspective was that a corporate executive is an employee of the shareholders, or owners of the business, and has a responsibility to its shareholders to conduct business in accordance with their desires. Uber executives stated that they are working on bringing in more women and more people of color into tech (Lussier and Hendon, 2019). Ubers hope must be that when it gets to this stage there will be no alternatives left to chose from. Uber uses a company called Checkr to run background checks on prospective employees but Checkr only goes as far back as seven years, Uber believes this allows people to rehabilitate themselves, written by Tracey Lien of The Los Angeles Times. Multitasking Drivers. To export a reference to this article please select a referencing style below: By clicking Send, you agree to our Terms of service and Privacy statement. As per the report from the United States, a Washington based nonprofit organization, Electronic Privacy Information Center, charged Uber against the mishandling and breaching the privacy terms in June 2015. Retrieved from New York Times: https://www.nytimes.com/2018/05/21/technology/uber-sexual-harassment-lawsuit.html, In, S. F. (2017, Mar 04). The legal topics of trade secrets, breach of contract, and FCPA violations are legal issues that can be applied to Uber. This is a case study review about Uber a global, app based Taxi Company. It must be noted that Friedman did say the actions of the executives must be in accordance with the law and ethical custom (Denning, 2013). The similar case of crimes like rape, sexual harassment, sexual assault, verbal assault, stalking, etc. All Rights Reserved. Unethically Poaching down the drivers of the competitor company. Ethics made easy - comprehensive, simple to use, transparent and reliable ethical rankings. Designing for labour: Uber and the on-demand mobile workforce. Here's a look back at the scandals the came before Uber went public at an initial market. Does Silicon Valley have a sexism problem? It could be inferred from this decision that to address the existing Uber ethical issue, the management and leadership needs to change its tone and approach primarily. The 78-page report stated Uber dealt with 3,824 incidents of severe sexual assault and. One that harnesses the possibilities of digital technologies not to enrich venture capital, but drivers themselves, in the form of cooperatives like the one currently developing in the absence of Uber in Austin, Texas. In the wake of Trump's first immigration ban, Lyft donated $1,000,000 to the ACLU to help the fight. The Uber Company has appointed some of the independent contractors who use dummy accounts in their burner phones. It's perfectly reasonable to stand on principle, and some will say it's even ethically required. Get your custom essay. Wall Street Journal Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1933837150?accountid=8289. Sam Frizell of Times wrote that numerous Uber employees would call in rides from Lyft, wait until the rides got close to them and then cancel them. Effectively, what both companies surely rely on is investors subsidising the prices customers pay in the short term, in return for a long-term monopoly with higher prices. Uber was accused of unscrupulous recruitment tactics. Securing Higher Grades Costing Your Pocket? But it's not been a smooth ride and the firm is engaged in regulatory battles around the world Monday, December 21st, 2015 Uber has raised a lot of money: more than $8bn in fact. In reaching this point, Amazon has itself received plenty of criticism, particularly around its tax arrangements and working conditions in its Orwellian fulfilment centres (warehouse to you and me). Related: Uber sorry for 'hot chick' 20-minute ride promo. This is a case study review about Uber - a global, app based Taxi Company. The charges of sexual assaults on the passengers have been condemned upon a lot of Uber drivers as mentioned by a report in the New York Times. Ensuring HR has a significant seat at the table. All rights reserved. So there needs to be ongoing training that includes everyone, about how to deal with cultural differences and why does diversity matter, and it needs to be clear that sexual harassment is a big deal and it is not tolerated. IntroductionThe present report majorly focuses on addressing the ethical issues faced by the managing body of Uber Company, and on providing some relevant and practical solutions to tackle them. You can also use our tools to come up with interesting topics and points to argue in your However, sometimes brands suffer with making an incorrect choice and have to face those consequences. Most stock quote data provided by BATS. The open letter continues, "Making changes only at the corporate leadership level creates a dangerous likelihood that Uber's sustained ethics challenges will resurface.". Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. The letter's . You can get your custom paper by one of our expert writers. In tech jobs, the majority 76,9% of employees are men, whereas women fill only 23,1% of tech positions Black or African American represent only 7,5% of the total workforce Water Consumption by Uber The online transportation services of Uber had been spread for around 58 countries and 300 cities, as per the data available on May 28, 2015. As mentioned in the previous discussion, the management of the company had employed various independent contractors and brand ambassadors who could entice the drivers to Uber Company. While shops have used economies of scale to operate first nationally, then internationally, for over a century, taxi companies have remained highly localised. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Still, there is no such thing as a free lunch. our extensive database of written samples to find the inspiration or research youre looking DOHA, Feb 28 (Reuters) - Uber Technologies Inc's Middle Eastern business Careem will cease operations in Qatar from Tuesday, the company said in a message sent to customers in the Gulf Arab state . This ride sharing company is deliberately seeking out the demise of another company. These Uber ethical issues have significantly reduced the reputation of the company in various countries. Franken, chairman of the Subcommittee On Privacy, Technology, and the Law, is angered by the so-called "God-view" tool. The benefits of a diverse workforce at an organization such as Uber are described above, but there exist challenges as well. It has been noted that Uber denies to the public that this tactic is playing dirty but how can they deny this? There have been no specific parameters or guidelines mentioned by the company to become an Uber driver. Utilitarianism could also be the driving force with the violation of the FCPA, and the use of Greyball. Ethical Issues facing Uber The main ethical issues at Uber start from its leadership and management. Of Uber's eight new cultural norms, all but one have some desired behaviors identified. Professional self-employment, new power and the sharing economy: Some cautionary tales from Uber. But such convenience isn't enough to negate the above concerns. Susan Fowler, also a former engineer, accused her direct supervisor of sexually harassing her. Retrieved from FindLaw: https://corporate.findlaw.com/intellectual-property/patent-law-you-can-use-part-1.html, (n.d.). Same Frizell explains how Lyft told CNNmoney that Uber employees have called and canceled more than 5,000 rides. (2018, October 16). Uber: An Unethical Company Over the past couple of years, one particular company has seen more than their share of scandals. Business Insider. And this applies to any field, but mainly to media, business, and IT. Uber faces many regulatory and legal issues outside . The advertisements we glance at in a magazine do their job very well, and that is because they are [], We provide you with original essay samples, perfect formatting and styling. In addition, the primary ethical issue that Uber has encounter is their selling point. It is not that Uber is incapable of such ethical measures. Sexual Harassment was not the only specific law that applies to Uber. Retrieved March 1, 2023 , from https://studydriver.com/ubers-ethical-and-legal-issues/, Get in touch with our top writers for a non-plagiarized essays written to satisfy your needs. Uber, unfortunately, is also guilty of breaching a contract. This technique would cause the Lyft drivers to have low availability, waste gas and then more than likely allow the customers to call Uber instead for a ride (Frizell). Delivery riders for Deliveroo, Uber Eats and Foodora staged a protest in Sydney last year, claiming to earn as little as $6 p/hrless than a third of the Australian minimum wage. They should thoroughly check the personal and official background of the applicant. Users can read menus, reviews and ratings, order, and pay for food from participating restaurants using an application on the iOS or Android platforms, or through a web browser ()Key features: But there are two important differences between the God-view tool and what law enforcement officials do. Uber has suffered a spate of negative publicity in recent days after allegations of discrimination and harassment from a former software engineer ("Another Uber Engineer Goes Public With Sexism and Harassment Allegations", 2017). Retrieved from CBS News: https://www.cbsnews.com/news/uber-ipo-could-value-the-company-at-120-billion-report/, Prysby, N. D. (n.d.). An Uber Ethical Dilemma: Examining the Social Issues at Stake Florence Chee Loyola University Chicago, fchee@luc.edu Author Manuscript This is a pre-publication author manuscript of the final, published article. An organization with good morals doesnt cover these things up. 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