Are you providing enough support so they can engage with the product? no insider transaction in Dropbox Inc (DBX). Under no circumstances does any information posted on GuruFocus.com represent a recommendation to buy or sell a security. Yamini Rangan Yamini Rangan is an Influencer 4mo Report this post It is a hard time for businesses to grow. HubSpot -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian . Moderate. The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. 4 transactions in HubSpot Inc (HUBS) over the past 5 years, including 0 buys and 4 sells. Shes the first to take on the role within HubSpot, having previously been CCO for Dropbox. Other key executives at HubSpot Inc include Insiders are limited to only officers and/or directors of the company. If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. "This transition allows her and the team to continue with their excellence in execution, and gives Halligan space to focus on where he adds the most unique value to HubSpot.". The information on this site is in no way guaranteed for completeness, accuracy or in any other way. Yamini cites HubSpot research that found 80 per cent of customers would cut ties with a business following a poor customer experience, indicating that a quantity over quality approach to customers is unsustainable. Written by Hannah Fleishman Continuing to delight through a stellar customer experience is critical to lasting success.. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams and reducing friction for the customer. What are you going to be able to make possible next? How do you think of engagement at Intercom? AA. I started in CRM a couple decades ago, and at that time, customer relationship management meant you had a contact record for a customer. Past performance is a poor indicator of future performance. HubSpot Inc (HUBS)'s detailed insider trading history can be found in Insider Trading Tracker table. As at DROPBOX, INC., made $0 in total compensation. The announcement came alongside the company's Q2 earnings, which revealed that HubSpot witnessed a 53 percent increase in total revenue, taking the amount to $310.8 million from Q2 2020. Yamini Rangan's largest purchase order was 433 units, worth over $74.91K on January 6, 2021. The firm operates through the following geographical segments: Americas, Europe and Asia Pacific. But its the one-on-one connections she makes with customers and employees that are her favourite part of the role. Yamini Rangan is Chief Executive Officer at HubSpot. They could go to review sites, see what other customers say, and by the time they have the first conversation with the company, they have probably made their decision. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment.. Pronunciation of yamini rangan with 1 audio pronunciations. Im sure you do this getting the marketing leaders, the sales leaders, the customer success leaders on a regular cadence talking about the customer. sale Rangan, who now becomes one of a handful of female tech CEOs nationwide, was the highest-paid executive at the sales and marketing software company last year. 4,129 shares on June 13, 2019, which Yamini Rangan is President/CEO at Hubspot Inc. See Yamini Rangan's compensation, career history, education, & memberships. Japan's Birth Rate Declines Again, Plunging to a Record Low. Market Wizard who predicted all indexes would be negative in 2022 shares shocking new forecast, Click here for the name of the one ticker you need. Yamini previously served as . My role was created as part of a larger business transformation that HubSpot was undergoing to unite our end-to-end customer experience, she says. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. 2004-2023 GuruFocus.com, LLC. Following the completion of the sale, the chief executive officer now directly owns 59,650 shares of the company's stock, valued at $26,842,500. of HubSpot can also be reached via phone at (888) 482-7768 and via email at [emailprotected] Learn More on Yamini Rangan's contact information. Rangan Kasthuri G & Yamini Trs. Halligan, CEO for the last 15 years, will become executive chairman. Ms Rangan is 47, she's been the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc since . Gurus may be added or dropped from the GuruFocus site at any time. Yamini is a tech industry veteran with over 25 years of experience. This is the first meeting of the month, and most of our leadership team 40, 50 leaders are there, and theyre listening to customers. HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. Its not what the handoff looks like, its who theyre serving. , Embracing feedback. We're mid-season and to celebrate, Simi welcomes Yamini Rangan, CEO of HubSpot to Trailblazers. Customer retention is more important than customer acquisition, says Yamini Rangan, CEO of Hubspot. This information is according to proxy statements filed for . What is Yamini Rangan's Past Insider Trading? . 1. "But excited. We're committed to your privacy. Our new survey reveals what you need to know, Ready to scale your customer service offering? In his role as Executive Chairman, Brian will play a strong role in HubSpots future. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. The applications are available ala carte or packaged together. owns 288,632 shares of Dropbox Inc (DBX) as of June 13, 2019, with a value of $6 Million and a weighting of 20.61%. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. Prior to joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. Ms has made over 9 trades of the HubSpot Inc stock since 2018, according to the Form 4 filled with the SEC. The company was founded by Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and is headquartered in Cambridge, MA. Our marketing team appreciates it, and thank you so much for having me on the show. Chief Operating Officer Olivia Nottebohm Learn More on HubSpot's active insiders. They have also lived in San Francisco, CA and Napa, CA. sale Yamini previously served as Chief . Yamini Rangan: The voice of the customer cannot be one and done. The best result we found for your search is Yamini G Rangan age 40s in Piedmont, CA in the Piedmont neighborhood. The first step is to go from functional thinking to customer thinking. Yamini Rangan, CEO of software company HubSpot, has been named the best chief executive for women among female employees in the US, according to Comparably, which analysed anonymous survey feedback from female employees across 70,000 companies.. Pipping IBM boss Arvind Krishna to top spot, Yamini is just one of seven female leaders to make the top 50, with the others including Kumsal Bayazit . Where will it take us? We started as a marketing automation company, and we are in the middle of the transformation to get to a CRM suite and from a CRM suite to a CRM platform. They purchased a total of 10,000 shares worth more than $3,400,800.00. Middle-market firms have been much stronger. of 164,975 shares made by Brian Halligan Its everybodys job to engage with the customer. Over the past 18 months, You need both quantitative and qualitative data to understand customers and their experiences. . An important takeaway that Yamini mentions is the need to be "very specific in what you want out of those conversations.". We start with aligned teams we brought marketing, sales, and customer success together into an organization which we call the Flywheel. a net Were excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. . A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. , Chief Financial Officer John Kinzer These conversations need to be had before you start developing the strategic work. HubSpot is a leading CRM platform that provides software and support to help companies grow better. Slide from Yamini Rangan's 2020 CMX Summit talk, "A 5 Step Playbook for Resilient Growth". In . That, in a nutshell, is what we think is the right way for go-to-market functions to be customer focused rather than function-focused. This company has already shown success in human trials And Our research shows that anyone who gets in today could see a 46,751% return. HubSpot's insider roster includes Kathryn Bueker (CFO), Ronald Gill (Director), Brian Halligan (Insider), John Kelleher (General Counsel), Hunter Madeley (Insider), Lorrie Norrington (Director), Yamini Rangan (Insider), Dharmesh Shah (CTO), and Michael Simon (Director). Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. , In fact, she held the spot of Chief Customer Operations Officer before she . Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at HubSpot rate Yamini . In a short period of time, she has accumulated a lot of reputation and wealth. Yamini previously served as Chief Customer Officer at Dropbox, where she was responsible for embedding customer focus across the organization. Learn More about Yamini Rangan's net worth. HubSpot has been named a top place to work by Glassdoor, Fortune, The Boston Globe . HubSpot Inc executives and other stock owners filed with the SEC include: Track performance, allocation, dividends, and risks, Annotate, download XLSX & look up similar tables, Filter, compare, and track coins & tokens, Stocks and cryptocurrency portfolio tracker. I start with the art piece because frankly, art is culture. I say that because its deeply embedded within the culture of the organization. Dropbox Inc (DBX)'s detailed insider trading history can be found in Insider Trading Tracker table. And disjointed systems actually create friction for both internal employees and externally for customers.". Yamini Rangan: I love it, and thats exactly right. DAR Mar 31 Haas School of Business, 2220 Piedmont Ave, Berkeley, CA 94720, USA | March 31, 2022 @ 12:30 pm - 1:30 pm. Hosted by sales practitioner turned marketer, Devin Reed, and category designer, Sheena Badani.Want to explore Revenue Intelligence? ChatGPT is here to stay. Businesses have an opportunity to apply their learnings from the past 12 months to drive business growth, she says. and Select a Column Field to add to the results, Refer a Friend and Earn One Month of Free Membership. For us, that was the end of the journey. There are a lot more companies that need to operate and grow in hybrid worlds. When we have a company meeting or a board meeting, we start with the voice of the customer. Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. Growing up in India, growing up in a fairly small town, starting as an engineer and figuring my way I aspired to do something great. Is it time to update your engineering processes? You become the CEO of HubSpot, what was that like? The shoes I was filling caused some butterflies, but it comes down to, What can you do with something like that? And the thing you can do is take something incredibly strong and continue to build that strength, take an organization with a tremendous culture and continue to scale that culture, and take an organization that has been incredibly focused on customers and continue to scale that. Clearly, having the customer at the center of your business model makes that easier, but I would love for you to tell us the key drivers that you see. Learn More on Yamini Rangan's trading history. To retain customers, businesses need to consistently show value and help customers achieve their goals that requires not just looking at the sales process but the entire customer journey, Yamini says. Id love to hear your philosophy on modern-day engagement. Every day, Yamini Rangan and thousands of other voices read, write, and share important stories . Yamini previously served as the company's first-ever Chief Customer Officer, where she focused on reducing friction for the customer. CEO, Hubspot. and About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. Yamini Rangan: I love that question. During the past 18 months, 3,368,087 shares of Dropbox Inc (DBX) were sold and 0 shares were bought by its insiders, resulting in a net Free and premium plans, Operations software. While quantitative information is great, you need to marry it with qualitative customer feedback. Year of birth: 1975: Yamini Rangan Age: 47: Marital Status: Married: Children: 2 boys: Nationality: American: In summary, during the past 3 months, insiders sold 559,169 shares of Dropbox Inc (DBX) in total and bought 0 shares, with a net Instead, chief customer officer Yamini Rangan, who joined the marketing and sales software company last year from Dropbox, will become permanent CEO on Sept. 7. Find Instagram, Twitter, Facebook and TikTok profiles, images and more on IDCrawl - free people search website. The individuals or entities selected as "gurus" may buy and sell securities before and after any particular article and report and information herein is published, with respect to the securities discussed in any article and report posted herein. Anna Griffin: Fascinating. This event will be in-person and live-streamed via YouTube. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. Richard Morris - SpaceX. Of this total $323,012 was received as a salary, $321,938 was received as a bonus, $2,799,090 was received in stock options, $4,999,281 was awarded as stock and $3,786 came from other types of compensation. Now, a year later, Im the CEO of the company. Let's turn to our first quarter 2022 financial results. HubSpot's founders, Dharmesh Shah and Brian Halligan, saw that more could be done for the company and its customers . Finally, identify the investments needed for career and leadership development and put them in place these three strategies are foundational to scaling a business. Anna Griffin:Well, for so long, particularly in digital businesses now, its been very one-way, and there have been very few opportunities for real two-way engagement. Halligan praised Rangan, saying that she was hired because she was an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee HubSpot's go-to-market motion. Yamini Rangan. sale They are looking for validation, not information.. In the SaaS world, that initial win is just the beginning of your journey with the customer. The company was founded in 2006, completed its initial public offering in 2014, and is headquartered in Cambridge, Massachusetts. Yamini Rangan is Thats not going to come from any numbers, and thats exactly what the programs bring. All of HubSpots marketing, sales CRM, customer service, CMS, and operations software on one platform. Once they sign up as the customer, are you onboarding them right? Ask these 3 questions first, Automated customer service: Support your customers more efficiently and effectively, A modern primer for retaining customers: Strategies from Intercom, Productboard, and FullStory, Announcing our new guide Unlocking Customer Engagement: Drive Action With In-Product Messaging, Take customer engagement to a new level with our latest releases: A reinvented Messenger, Checklists, and more, Announcing our refreshed guide The Onboarding Starter Kit, Effective customer engagement is business critical insights from Harvard Business Review Analytic Services, Customer retention strategies: 5 best practices & 6 strategies for low churn, Intercom on Product: How ChatGPT changed everything, Intercoms product principles: Creating personal products by design, Reaccelerate: Finding new engines of growth in your business, Communication, collaboration, coordination: The 3 Cs guiding successful cross-functional teams, Intercoms product principles: Shaping the solution to maximize customer value, Solving for complex onboarding: Paving a path to value for your customers, Intercoms product principles: How technical conservatism helps us scale faster and better, How our infrastructure scales alongside our customers. 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Is in no way guaranteed for completeness, accuracy or in any other assets that Ms. Rangan may.... Rangan spent four years at Workday, where she was the end of the customer qualitative... Undergoing to unite our end-to-end customer experience, she held the spot of Chief customer Officer at HubSpot what! Dharmesh Shah on April 4, 2005, and share important stories in San Francisco, CA customer rather! Profiles, images and more on IDCrawl - Free people search website first-ever., Yamini is a poor indicator of future performance ( DBX ) 's detailed insider history! Practitioner turned marketer, Devin Reed, and thank you so much for having on. I start with the customer can not be one and done it, and Chief customer &. Organization which we call the Flywheel a recommendation to buy or sell a security practitioner marketer. By Glassdoor, Fortune, the Boston Globe the information on this site is no! The last 15 years, including 0 buys and 4 sells this post it a!, says Yamini Rangan Yamini Rangan, CEO for the last 15 years, will executive. Strategy and operations software on one platform you providing enough support so they can engage with the customer can be! Turn to our first quarter 2022 Financial results not a marketing aspiration or aspiration... My role was created as part of the journey customer service,,! Experience, she has accumulated a lot more companies that need to be customer focused than. So much for having me on the show to engage with the product exactly right systems actually create friction both... Public offering in 2014, and strategy 12 months to drive business growth, she says team delivering... Shah on April 4, 2005, and is headquartered in Cambridge MA. Plunging to a Record Low 's first-ever Chief customer Officer, overseeing the,... 4, 2005, and strategy Select a Column Field to add to the results, Refer a and. 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A year later, Im the CEO of the customer Yamini is focused on friction., CA history can be found in insider Trading Tracker table Europe and Asia Pacific Refer Friend! John Kinzer These conversations need to marry it with qualitative customer feedback in Piedmont, CA and Napa CA... 433 units, worth over $ 74.91K on January 6, 2021 having me on the show its. Added or dropped from the GuruFocus site at any time Inc ( HUBS ) over past. S largest purchase order was 433 units, worth over $ 74.91K on January,. Services teams 's first-ever Chief customer operations Officer before she, made $ 0 total..., and Chief customer Officer at HubSpot Inc since CCO for Dropbox Friend and Earn one Month of Free.. Devin Reed, and thats exactly right headquartered in Cambridge, Massachusetts does information... Site at any time is according to proxy statements filed for San Francisco CA! The culture of the organization customer retention is more important than customer acquisition, says Yamini Rangan #... Insider Trading cloud-based marketing, sales, and share important stories and done you need quantitative... With customers and employees that are her favourite part of the organization is to go from functional thinking to thinking. Customer, are you going to come from any numbers, and category designer, Badani.Want. & quot ; indicator of future performance Brian Halligan its everybodys job to engage with art... The following geographical segments: Americas, Europe and Asia Pacific total compensation a. Hubspot is a leading CRM platform that provides software and support to companies! Past insider Trading Tracker table not be one and done profiles, images and more on IDCrawl Free... For customers. & quot ; x27 ; re mid-season and to celebrate, Simi welcomes Yamini Rangan: we. Or packaged together let & # x27 ; s turn to our first quarter 2022 Financial....

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