5.3 Disclosure of Information. Our liability to You or anyone else in any circumstance is limited to the lesser of (a) 200, and (b) the total value of all tickets and other items you bought and/or sold via the Site during the action allegedly giving rise to liability. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. 3.1 Accurate Descriptions. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. Tickets may be substituted with comparable or better seat locations without the Buyers approval. In its FAQ for Can I cancel my sale? You will need a username and password to access the Site and use the Services. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. 2.6 Making an Offer. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. This was a completely missold ticket at a great expense. Search. 6.9 Change or Suspension of Site. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. Viagogo - didn't pay me for tickets sold through viagogo to adelle sale 2.4 Listing. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; As you could not provide the tickets for your sale 9799872, we have had to cancel this. Look forward to your response . There are still plenty of tickets available on the official site. I want my money back how do I go about this? You also agree not to separately contact the Buyer at any time for any reason. Piggyback tickets may not be sold in the same listing. You will need a username and password to access the Site and use the Services. Try arrived at 12.37 pm through proof of postage. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. I have not yet received a refund for the above tickets. I want some kind of compensation and the fact you have had my money for months is totally unacceptable. Please wait for me to edit this post before posting please false representation/ unethical behaviour. . I was mislead by viagogo and have been completely conned out of this money. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. 6.8 All Sales are Final. In the event that an event is cancelled or re-scheduled, viagogo reserves the right to cancel a sellers transaction. so my next question is how are they going to know if the buyer successfully gains entry. During the weekend I received an email declaring you do not have tickets and will be cancelling our event and refunding the money. Excessive pricing, bad communication & despicable customer service and still no tickets! You warrant that you are over 18 years old and have the legal capacity to make the transaction. We do not charge any fees for relisting tickets that you have originally purchased from us. Tickets may be substituted with comparable or better seat locations with the Buyers approval. We will also add sales or value added tax on our fees as applicable. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). 5.1 Investigations. In response to coronavirus, Viagogo published a new COVID-19 policy on its website and added a new term. As far as viagogo are concerned person A can not cancel listings on person Bs account. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. I just bought tickets (15th June 2017) for Cat Stevens in Auckland with Viagogo. I asked for a complaints number or procedures Of which I was told "there is none just send an email from the website" viagogo charge for cancelling sale. 2.14 Ticket Information. What was the unforeseen circumstance? I therefore would like 40 refunded to my account please. If this is also unsuccessful We will not offer a refund. Takes a few years for people to realise they are dodgy. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. Submit a complaint and get your issue resolved. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. Ring me or give me a real number to call No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). missing persons national parks. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. All sales and bids are final. 3.4 Indemnity. 9 Jun 2022 . 4.2 Stolen Property. We often link to other websites, but we can't be responsible for their content. what if the buyer got the tickets and did not want to go the event, and claims that he/she was denied entry after the event. I sent them a message on why will I only be paid 5-8 working days after the event, not when the buyer receives them. It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. We often link to other websites, but we can't be responsible for their content. viagogo charge for cancelling sale - kazuyasu.net 13th June 2017 - email received to say I was being refunded If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogo's agreement with Paris Saint-Germain . "are you sure you want to back out of the sale, the average price for estimated tickets would be $xxx which will be charged to you if you proceed", Its likely impossible to work out in an automatic way how much replacement tickets would cost. Note that Your payment may be withheld if you violate this clause. 5.2 Violations, Termination and Suspension. Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. The authorisation will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. This is not only immoral but must be illegal under consumer legislation. Viagogo won't cancel my order MoneySavingExpert Forum 7.5 Miscellaneous. We are not involved in the actual transactions between Buyers and Sellers. Any postal mail sent to this address will take a minimum of 14 days to reply, so please use the contact us link for a quicker response. 3.3 Laws and Regulations. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.

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