The employee reportedly told them: You have to give up the seat or youre going to jail, your wife is going to jail and theyll take your kids from you., I Am Not Going! New Footage Shows United Airlines Passenger and Police Arguing Before Hes Dragged Off Plane. So were getting off this plane no matter what now?Schear asked. Video posted to YouTube by Brittany Schear of Huntington Beach shows the disagreement between her husband, Brian Schear, and several Delta flight attendants. In a statement to PEOPLE, Federal Aviation Administration officials said, The safest place for a young child under the age of two on an airplane is in a child restraint, not on a parents lap., If a seat is purchased for a child, an airline must allow that child to use the restraint as long as the child meets the restraint manufacturers height and weight criteria, it is properly labeled and says that it is approved for use on aircraft, is not in an exit row, can be properly installed in the aircraft seat, and the child holds a ticket for the seat. Delta's goal is to always work with customers in an attempt to find solutions to their travel issues. On the video, Brian Schear can be heard talking with a person off-camera it is not clear whether that person is a Delta employee, a security officer, or somebody else. Bradley Scott Burris (@BurrisDoc2Chaps) May 5, 2017. @b_king21 wrote: "@Delta u can use a car seat. "Wait," Schear says. The couple was left looking for a hotel room and ended up paying $2,000 for a flight the following day, KABC-TV reports. The airline wanted them to give up a seat they'd paid for. You and your whole family? the agent asked. He has since reached an amicable settlement with the airline. "Great customer service. "According to the rules we're pulling up right now, he technically cannot be in a car seat," a crew member says of the 2-year-old, apparently referring to the child having an "infant in arms" ticket. ", "Trying to help us," Schear answers, "would've been not overselling the flight, and not trying to force us to get him out of that seat that I paid for, and holding this whole plane up.". Delta Airlines is the latest airline to raise controversy after removing the Schear family of Huntington Beach, California, from flight 2222 from Maui to LAX on April 23. Credit: Brian Schear. "I bought the seat and you need to just leave us alone," Schear says in the cellphone video. Then you commit a federal offense, then you and your wife will be in jail and your kids will be, a female employee says off camera. Heres what happened in a nutshell: The Schears decided they wanted to use a seat they originally bought for their older son (who is 18) for their 2-year-old because it wasnt safe to hold a child on a lap for the entire flight. Although Brian eventually agreed to hold the child in his lap, the family was told to exit the plane. The Schears stayed at a hotel before flying home the next day. . Its website reads, ConditionReports.com provides an innovative Software-as-a-Service cloud technology solution for the automotive remarketing industry to create world class vehicle condition reports.. Instead, he's told, the only options that remain are for either the family to get off the plane or have everyone on the flight leave the plane. A video of the April 23 incident was uploaded to YouTube on Wednesday and added to the list of recent encounters on airlines that have gone viral, including the dragging of a bloodied passenger off a United Express plane. 801.709.2666 Spanish Fork - 801.798.9000 Delta Airlines passenger Brian Schear said he was told by airline staff that he and his wife would be thrown in jail unless they removed their 2-year-old son from a paid-for seat on an overbooked flight. The Schears said they were then forced to find their own hotel, transportation and purchase new tickets for a flight the next day all after midnight. The employee said that because Schears teenage son was not present and the ticket was in his name, the 2-year-old could not sit there and had to give up the seat. Delta's websitesays tickets cannot be transferred and name changes are not allowed. He can no longer occupy that seat. A different employee approaches the family and tells Schear that his younger son cannot sit in a car seat during the flight due to age restrictions. Delta Air Lines said it was sorry for what theSchears went through. A family was booted from a Delta flight after refusing to give up their 2-year-old son's seat. or redistributed. The airline is offering compensation and an apology to Brian . You guys are unbelievable," Schear says near the end of the video. I bought that seat, Brian Schear says in the video, shocked. hennessy privilege limited edition / what is mc hammer doing now 2020 / brian schear delta settlement. Video: family with 2 young children booted from Delta flight. So, otherwise, hed be sitting in my wifes lap, crawling all over the place, and its not safe.. Delta Airlines has issued an apology after removing a young family from an overbooked flight that was caught on camera. So, then, its going to be a federal offense, another agent quickly chimed in, andyou and your wife will be in jail and your kids will be.. Her rant got her kicked off the flight. Schear offers to carry the youngest child on his lap, but a Delta representative tells him that is not allowed. Delta is apologizing for kicking a family with two young children off a flight after the customers already boarded. United Airlines became embroiled in apublic relations crisis in April when security agents were seen brutally dragging a passenger from a plane because he would not give up his seat to a crew member. Im not trying to cause a problem, but I believe in standing up for whats right.. I bought that seat,Schear said. Do you want to get off on your own? the airline worker says. In actuality,the FAA states that children are safer in government-approved car seats not on laps, saying, Your arms arent capable of holding your child securely, especially during unexpected turbulence., The Federal Aviation Administration (FAA) strongly urges you to secure your child in a CRS or device for the duration of your flight, the agency states. In the footage, Brian questioned the airline employee: Youre saying youre gonna give that away to someone else when I paid for that seat? The incident was caught on video as another passenger intervened. Family booted from Delta flight and threatened with jail after refusing to give up toddlers seat. Were going to be in jail and my kids are going to be what?Schear interrupted. We did not receive a refund and had to purchase all new tickets the next day. For an optimal experience visit our site on another browser. They wanted to put one of the. He cant occupy a seat because hes two years or younger. This material may not be published, broadcast, rewritten, or redistributed. at this point youre on your own., You guys are unbelievable, Schear responds, giving the airline employees a thumbs up. Eventually,Schear asked whether he could concede, move the toddler and get in the air, but an agent told him it was too late, saying his family would either have to exit the aircraft or the crew would have to deplane all of the passengers. In a video of the April 23 "Delta's goal is to always work with customers in an attempt to find solutions to their travel issues. It is not clear whether that person is a Delta employee, a security officeror somebody else. In a statement, Delta said it was "sorry for the unfortunate experience," a day after Brian and Brittany Schear posted a video online showing them being told to leave a flight or be arrested . Asking a family to leave.. disgusting. Since there are no nurses on that shift that speak Creole, they use a language line to . Media reports say the airline workers may not have been correct in informing Schear he couldnt put the 2-year-old in a car seat in an airplane seat. The eight-minute video shows Brian Schear arguing that he has paid for the seat, while crew members try to convince him to give up the seat, on a flight Mr Schear claims was overbooked. But apparently it was too late. The incident came to light Thursday after the family posted video of the argument online. On the video, Brian Schear can be heard talking with a person off-camera. The female employee proceeds to tell him that they need the seat because the flight was overbooked and, since the ticket was in his older sons name, but he wasnt on the flight, the seat was technically vacant. Brian Schear Is President of a Vehicle Inspection Company & Delta Is Now Apologizing for the Incident According to his LinkedIn site, Brian Schear has made a career in business in Orange. Mutual Fund and ETF data provided by Refinitiv Lipper. He says he doesn't want money but is seeking an apology from the airline. brian schear delta settlement. Delta's goal is to always work with customers in an attempt to find solutions to their travel issues. Brian Schear, seen here during an argument with Delta staff, says he and his family were forced off a flight from Maui because they put their 2-year-old in a seat Schear had bought for a different child. This material may not be published, broadcast, rewritten, or redistributed. Delta is the latest airline to face fallout from an on-plane dispute, after a family that was forced off an overnight flight from Maui to California posted video that saw the crew say agents would put the parents in jail and place their children in foster care. Schear says the family stayed on the island for another night and purchased new tickets-- on United-- to leave the next day. At this point, you guys are on your own, shesaid. A spokesman said Delta would not disclose the amount of the refund or compensation. A man got a middle seat on a 13-hour flight. The airline wanted to put another passenger in the seat. As if the past month couldn't get any worse for US airlines when it comes to passenger relations, Delta's in the news again with another overbooking incident that sounds pretty similar to #BumpGate.A Southern California family said they were kicked off Delta Air Lines Flight 2222 from Maui (OGG) to Los Angeles (LAX) when they refused to give up their son's seat for another passenger. Box 500 Station A Toronto, ON Canada, M5W 1E6. "I mean, you and your wife will be in jail and your kids will be put in foster care. Brian Schear said the family had to scramble to find a hotel room after being kicked off the airplane and paid $2,000 the next day for another flight, this time on United Airlines. That did not happen in this case and we apologize.. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. When will this all stop? Mid night kicked us off the flight with 2 babies because we wouldnt let them take our sons seat away because they over booked the flight. Executives from United, American, Southwest and Alaska testified at one or both hearings. "How'd you guys get on the aircraft?" "We flew out here on a Delta plane and he sat in a car seat," responded Schear. Her passengers fled. Your arms arent capable of holding your child securely, especially during unexpected turbulence, the FAAs website says. An airline passenger went off on a Trump supporter. By late Thursday afternoon, Delta still had not explained why the Schears were removed from the plane. But Schear replied that the boy flew to Hawaii from California in his own seat, inside of his car seat. Early in the Maui video, Schear is seen being told that if he doesn't abide by the crew's order to give up a seat occupied by his toddler (in a car seat), he and his family would be kicked off the plane. Copyright 2023 CBS Interactive Inc. All rights reserved. Market data provided by Factset. As a mother, you have a 1-year-old and a 2-year-old it doesnt matter whether thats true or false, Brittany Schear said. This material may not be published, broadcast, rewritten, U & UR handled that so amazingly well. It also touched on the requirement that a person occupying a seat on a plane must be named on the ticket for it. Brian Schear, who was traveling with his wife, Brittany Schear, and two small children ages 2 and 1, voluntarily left the plane after being told the family was being kicked off the flight. Will never fly you ever again. Really showed the ugliness of Delta greed. Not clear whether that person is a Delta plane and he sat in car! 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