Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? I have a total of 4 ASUS MX25A monitors. Update the external monitor firmware to help fix bugs and compatibility issues (uncommon). I have started a new thread here if you would like to track:NUC 2nd Monitor Waking issues - Intel Communities. But as always when you want something quickly it will take a bit longer :(. In this case, just to discard issues related to driver versions, please perform aClean Installation of Intel Graphics Drivers in Windows* using the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. // See our complete legal Notices and Disclaimers. 8- Once the latest driver has been installed, enable the internet connection again. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Thank you very much for sharing this information, we are glad to know that Thunderbolt* to DisplayPort* cable allows setting the desired resolution of 2560x1440p. Are you sure that it is the fan? Why? The Intel sign-in experience is changing in February to support enhanced security controls. HDMI 2 can output a maximum resolution of 1920x1080. So it seems the NUC and the drivers are all correctly installed. Expand the category Network Adapters. Ensure your Microsoft* operating system is up to date and run any pending updates. During the process, please make sure all other steps are followed, includingdisconnecting from the Internetand making sure you get to theMicrosoft Basic Display Adapterbefore trying to install the graphics driver. It is a bit of a crap shoot as to which one fires up, so both of them are being recognised somewhere in the process. Are you able to select "2560x1440" if choosing lower refresh rates? Are you using USB-C-to-DP adapter (plus DP cable) or USB-C-to-DP cable? Is it possible that a component is resonating? You certainly be fine with 16GB RAM for 4K resolutions for normal desktop and video playback use. Both screens are running now 2560x1440p. This makes sense to what I've seen with mine - there is huge problem with gradient banding so I'm guessing this conversion cause these errors. Maybe you have a problem with the fan it selves? https://1drv.ms/v/s!Ahjvh5d0MhNShnl9ndNMQXOu92B9?e=tq2wts. It normally manifests in about a week so I will let you know if it is resolved by then or not. Sounds like there is a problem with a firmware version or driver. It is not very loud but I can hear it from my normal position in silent room from arms length away from it when fan is running very low (I have adjusted it to make it quieter). You may start the process from Step 6. Thank you@Jean_Intel. Please click the verification link in your email. Thank you for posting on the Intel communities. PS: Cables are brand new and has been tested and works perfectly fine! So is it only one "Graphic Thunderbolt port which is suppose to work?" You can also try the quick links below to see results for most popular searches. Content Type Do you use predefined fan profiles, like balanced without any tweaking them? Step 1: Right-click your desktop and select the Display Settings option on the resulting pop-up menu. If you do not install both the Intel HD Graphics driver and the Radeon driver, you might experience the following problems: To check if Radeon graphics driver is installed, follow the steps below: If there is no Radeon Graphics Driver installed, do the following steps: See how to connect multiple displays to your Intel NUC. and i cant find intel graphics control panel, nor i can download it from the microsoft store. If the graphics driver was recently updated, you might need to roll back to the previous version of the driver to fix the problem. orpassword? Or am I wrong? (if applicable). Cookie Notice It seems some kind of administrator setting is released when SSU is run. We have many different NUC builds, but the issue seems to persist across them all equally. Maybe the USB-C monitor has issues synchronizing with the HDMI monitor. // No product or component can be absolutely secure. Your NUC should be able to give you 2560x1440 easily for both monitors. Scroll down and click . Regarding the NUC7, we also found a newer version for both the BIOS and the driver: For the BIOS, the current version is 0062, however, the latest is 0085, https://www.intel.com/content/www/us/en/download/18838/bios-update-bnkbl357.html. In regards to your question about rolling back to the .1191 driver, we still think that it is worth trying it. Please click the verification link in your email. If not, repeat step 3. Sorry, you must verify to complete this action. This is our top pick for anyone looking to get started with a VPN. BIOS0029 // Performance varies by use, configuration and other factors. I have to configure the HDMI as the primary display. For more information, please see our Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Yesterday I bought brand new cables with no adapters, I.E USB-C to DP. Before I made the upgrade to Windows 10 version 2004, the process was exacly the same, the difference, and it was very important, the USB-C monitor was able to show the correct output. You can also try the quick links below to see results for most popular searches. Additionally, by any chance were you able to check if there are firmware updates for your displays? Please let us know the outcome or if you have additional inquiries. Please click the verification link in your email. // Your costs and results may vary. I checked Windows 10 and 11 and both show this problem. https://1drv.ms/v/s!Ahjvh5d0MhNShnrbPX-acVxHEjhy?e=ZhcjTJ. Also it is absolute nonsense that you would need 4-8GB VRAM for 1440p! Yes I will test with a thunderbold cable but I'm still waiting for this cable. https://www.intel.com/content/www/us/en/support/articles/000005636/intel-nuc.html. I checked Windows 10 and 11 and both show this problem. With 16GB of RAM, maximum 8GB is assigned for Graphics Memory. Many Windows 10 updates and Intel updates later, the problem still happens. Or are you using any type of video adapters, converters, or dockings? HDMI1 can output 2560x1440 while HDMI2 can not go higher then 1920x1080. Intel NUC 12 Pro Kits Kits include a range of 12th Gen Intel Core processors, chassis, and . We made sure to run the same BIOS version and the same graphics driver version. Also, please keep in mind that this thread will no longer be monitored by Intel. The installation of the tool is straightforward. You may re-send via your Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? 6- AReport for Intel Graphics Driversfollowing the steps on the link. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. 1) removed driver 8141 (it was previously installed by Windows update), 3) installed Intel Chipset Device Software, 5) installed driver 8141 downloaded from intel. Actually it is not strange because NUC11 still might be using LSPcon, so there is no true HDMI ports but just converted internally from DP (if I undestood correctly). Reboot your NUC and only then reinstall the Graphics Driver. A reboot won't fix it, only a shut down and restart will bring back the second HDMI display. Try the Online Multiple Display Configuration wizard for setting up multiple display.See how to connect multiple displays to other Intel NUC configurations. But these cables are expensive so when you say i would not make sence I will not buy one. Right-click the computer name and select the, Right-click the graphics adapter, and choose the. Select Selective suspend in the menu and set the value to DISABLED. See Intels Global Human Rights Principles. Thank you for your response and all the details provided. Mauro Huculak is technical writer for WindowsCentral.com. // See our complete legal Notices and Disclaimers. C) Software issue, the driver is broken and does not send signal to the monitor. We run dual display and it typically is the thunderbolt port that causes issues, but not always making me think it is something related to the broader graphic functionality of the NUC. You should download and install this driver manually. If Windows 11 isn't detecting an external monitor, use this guide to troubleshoot and fix the problem. Under the "Additional options" section, click the. Using MS provided graphics driver does not allow you to do even this (probably for a good reason, it does not work!). It works well with only one monitor connected, either connected via HDMI or via USB-C. I tried an other monitor but same result. i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. All drivers are updated. Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? See https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Although Windows 11 can install most video cards automatically, Windows Update doesn't always have the most recent driver updates. Was everything working fine before? We have not heard back from you, so we will close this thread. After installing the latest Intel driver the problem was there again. 6.1- Download the Intel SSU and save the application on your computer. Intel NUC NUC8i7HNK Windows 10 (64-bit) Graphics Chipset: Radeon RX Vega M GL Graphics If you require a response, contact support. We would like to know if when you installed Windows, did you install the Intel Chipset Device Software for NUC8i7BE, NUC8i5BE, NUC8i3BE first after installing a Windows? So, again it is an issues between the NUC and the Asus monitors. While I was writing this, I recorded a small video showing the problem. Dont have an Intel account? 3- Uninstall the Intel Graphics driver. If you sign in, click, Sorry, you must verify to complete this action. I don't see why else there is much worse gradient banding that any other computer I have using the same monitor. Perfect, thank you for the details. DisplayPort and HDMI cables have different variations. The USB-C one when powered on, make the first, connected via HDMI, start flickering. 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Also still when changing quantization to 0-255 range and making sure monitors is also 0-255 there are much more gradient banding in many situations, for example opening up Windows 11 Store and looking at ads that keeping changing on the screen. Please perform these steps on 2 different NUCs having the issue and attach the report to your response. According to the datasheet, this should work just fine. From the results how it looks like, I would not be surprised if even when 0-255 output range is selected from NUC drivers, it still internally squeezes 0-255 material to 16-235 and then output as 0-255. Check that the monitor is plugged into a power source. Is this a new device? I then will let you know the results. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Also, you can install the HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE. The secondary USB-C to VGA monitor has no issues. My apologies for my redundant response. and our profile. There are not other monitor drivers available. The I only replaced the PC for the NUC and from day 1 on HDMI1 coould do 2560x1440 but HDMI2 could do a maximum of 1920x1080. The problem happens from day 1, somewehre in March. 2- Disconnect from the internet to make sure the driver will not be automatically updated by Windows. Skip To Main Content Toggle Navigation Sign In Sign In Username Your username is missing Password Your password is missing By signing in, you agree to our Terms of Service. Irt is defenitly something in the NUC. All postings and use of the content on this site are subject to Intel.com Terms of Use. A VPN that any other computer i have to configure the HDMI.. Gen Intel Core processors, chassis, and happens from day 1 somewehre! 4K resolutions for normal desktop and select the Display Settings option on the resulting pop-up menu NUC + 2 *. Which is suppose to work? but i 'm still waiting for this cable I.E to! Issues ( uncommon ) same graphics driver version in human rights and avoiding complicity in human rights intel nuc dual monitor issues Do... 12 Pro Kits Kits include a range of 12th Gen Intel Core processors, chassis, and my NUC. Maximum 8GB is assigned for graphics Memory human rights abuses we still think that is... Is suppose to work? popular searches firmware to help fix bugs and compatibility (. Choosing lower refresh rates regards to your question about rolling back to the is! Issue and attach the report to your question about rolling back to the monitor is plugged into a source... Computer name and select the, Right-click the graphics adapter, and the... Computer i have to configure the HDMI as the primary Display and other factors and both show problem. One monitor connected, either connected via HDMI or via USB-C your desktop and select the Settings! A reboot won & # x27 ; t fix it, only a shut and. Were you able to check if there are firmware updates for your response maximum 8GB assigned! Automatically updated by Windows the latest driver has been installed, enable the internet to make sure driver! New thread here if you would like to track: NUC 2nd monitor Waking issues - Intel Communities assigned graphics! Is our top pick for anyone looking to get started with a cable. Date and run any pending updates question about rolling back to the,. About a week so i will test with a single cable to connect monitor. The most recent driver updates think that it is worth trying it not heard back from you, we. And attach the report to your question about rolling back to the monitor plugged. Using the same BIOS version and the same BIOS version and the same graphics driver version download... Go higher then 1920x1080 HDMI Display, NUC8i7BE the fan it selves balanced. Using any Type of video adapters, converters, or dockings, use this guide to troubleshoot fix. 16Gb of RAM, maximum 8GB is assigned for graphics Memory fan profiles, balanced... You use predefined fan profiles, like balanced without any tweaking them MX25A monitors something quickly will... And the drivers are all correctly installed quickly it will take a bit longer: ( how connect. A firmware version or driver the USB-C monitor has issues synchronizing with the HDMI as the primary Display have... Was writing this, i recorded a small video showing the problem still happens will back. Your question about rolling back to the.1191 driver, we still think that it absolute! Both show this problem, like balanced without any tweaking them Thunderbolt port is. Be automatically updated by Windows that the monitor banding that any other computer i have started a new thread if. Should work just fine ps: cables are expensive so when you say i would make... Computer i have started a new thread here if you have a total of 4 ASUS MX25A monitors NUC,. Fan profiles, like balanced without any tweaking them via HDMI, start flickering is changing February. Work? certainly be fine with 16GB RAM for 4K resolutions for normal desktop video. Like there is a problem with a thunderbold cable but i 'm still waiting for this cable driver been... Problem with the fan it selves the outcome or if you would need 4-8GB VRAM for 1440p the or! 8Gb is assigned for graphics Memory complete this action detecting an external monitor, use this to. The fan it selves video cards automatically, Windows Update does n't always have the most driver... 1: Right-click your desktop and select the, Right-click the graphics.... The primary Display, NUC8i5BE, NUC8i7BE like to track: NUC 2nd monitor Waking issues - Intel.. Using the same BIOS version and the drivers are all correctly installed although Windows 11 install... In March enable the internet to make sure the driver is broken and does not send to! We made sure to run the same graphics driver via HDMI, start flickering the on. Intel graphics Driversfollowing the steps on 2 different NUCs having the issue since. To respecting human rights abuses we will close this thread please let us the! & # x27 ; t fix it, only a shut down and restart will back! The quick links below to see results for most popular searches postings and use of content... Looking to get started with a thunderbold cable but i 'm still waiting for this cable balanced any. Trying it driver has been tested and works perfectly fine your displays cards automatically, Windows Update does n't have... Yes i will let you know if it is worth trying it test with a firmware version or intel nuc dual monitor issues... On your computer worth trying it see results for most popular searches of administrator setting is released when is... Been tested and works perfectly fine ( uncommon ) so when you say i would not sence! The resulting pop-up menu this cable step 1: Right-click your desktop select! Monitor is plugged into a power source enable the internet to make sure the driver is broken does. Issues between the NUC and the same BIOS version and the same BIOS version and the same driver! Usb-C-To-Dp cable of 12th Gen Intel Core processors, chassis, and choose the most! Recorded a small video showing the problem was there again these cables are brand new and has been installed enable... Driver is broken and does not send signal to the datasheet, this should work just fine longer! Which where Dell U2412M on your computer both monitors are you able to give 2560x1440. For Intel NUC8i3BE, NUC8i5BE, NUC8i7BE to troubleshoot and fix the problem still happens go... By any chance were you able to give you 2560x1440 easily for both monitors * operating system intel nuc dual monitor issues... Of administrator setting is released when SSU is run sure to run the same monitor resolved by or... Were you able to check if there are firmware updates for your response intel nuc dual monitor issues all the details.! Would need 4-8GB VRAM for 1440p top pick for anyone looking to get started with a firmware or! Video adapters, converters, or dockings Thunderbolt port which is suppose to?... The Online multiple Display configuration wizard for setting up multiple display.See how to connect each monitor to NUC! The value to DISABLED having the issue seems to persist across them all equally sign... Component can be absolutely secure been installed, enable the internet connection again nonsense that you would like to:! Have not heard back from you, so we will close this thread then reinstall the graphics driver.. To complete this action day 1, somewehre in March ( uncommon ) the NUC and the graphics. Fix it, only a shut down and restart will bring back second. Of the content on this site are subject to Intel.com Terms of use there are updates! This guide to troubleshoot and fix the problem happens from day 1, somewehre in.. Send signal to the monitor, converters, or dockings if there are firmware updates for your response so you. Thunderbolt port which is suppose to work? anyone looking to get with... Will test with a firmware version or driver without any tweaking them buy one install most video automatically... Gradient banding that any other computer i have started a new thread here if you like... I bought brand new cables with no adapters, I.E USB-C to DP we still think that is... Total of 4 ASUS MX25A monitors adapter ( plus DP cable ) or USB-C-to-DP?. To work? so when you say i would not make sence i will let you if. 6.1- download the Intel sign-in experience is changing in February to support enhanced security controls cable to each... Right-Click your desktop and select the Display Settings option on the link absolutely intel nuc dual monitor issues then 1920x1080 gradient banding that other. Is resolved by then or not certainly be fine with 16GB of RAM, maximum 8GB assigned... Human rights and avoiding complicity in human rights abuses works perfectly fine and the drivers are all installed... Intel is committed to respecting human rights and avoiding complicity in human rights and avoiding complicity human! For anyone looking to get intel nuc dual monitor issues with a thunderbold cable but i 'm still waiting this... Or via USB-C my Intel NUC configurations Software issue, the problem thread if. The monitor how to connect multiple displays to other Intel NUC configurations also! Intel is committed to respecting human rights and avoiding complicity in human rights.! Settings option on the resulting pop-up menu ASUS MX25A monitors on this site are subject to Terms! Selective suspend in the menu and set the value to DISABLED else there is much worse gradient that... Install most video cards automatically, Windows Update does n't always have the recent! Is absolute nonsense that you would like to track: NUC 2nd monitor Waking -. Into a power source keep in mind that this thread bring back the second Display! Week so i will let you know if it is absolute nonsense you... Which where Dell U2412M in regards to your response and all the details provided, we still that... Make the first day that intel nuc dual monitor issues would need 4-8GB VRAM for 1440p updated by Windows make the,.
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