If you are traveling with us to Australia, Egypt, Cambodia, China, India, Jordan, New Zealand, Sri Lanka, Turkey, or Vietnam, you will need a visa. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. Masks and Physical Distancing Requirements: Masks are not required onboard, unless mandated by governments and municipalities. The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. The Carrier has zero tolerance for crime on board its vessels. Yes, as of September 6, 2022, provided they have a negative COVID-19 test result taken no more than 72 hours prior to embarkation, on voyages not scheduled to call on Canada, Bermuda, Greece and Australia. 0000003670 00000 n Those over 17 are required to have received the booster dose IF they received the initial two rounds more than nine months before the embarkation date. Who Needs to Be Vaccinated: Passengers on voyages 16 nights or over in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. The large voucher money is gone. I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. We are not asking for anything but a refund of what we initially paid over three years ago. 0000014233 00000 n Beginning September 3, 2022, with proof of negative COVID-19 test. Cunard keeps a list of all voyages requiring proof of .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}negative COVID-19 test here. in your shopping cart that still requires payment. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. I talked to them today (exactly the same circumstances) and they told me If I cancel I get not refund because the voucher has been redeemed and has zero refund value. We took advantage of that thinking it was the only offer we would get. Select Transatlantic crossings are also exempt; proof of full vaccination will be required for all remaining 2022 transatlantic crossings. They offered me a voucher for 125% of my money I had paid for the Iceland cruise. Unvaccinated passengers are required to provide a negative test, and may use any commercially-available test, even if it is unsupervised. Beginning September 3, 2022, with a negative COVID test. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking . Crew Vaccinated:? o If, at any time between submitting the pre-cruise Health Survey and the date of travel, a guest either . Is A Pre-Arrival COVID-19 Test Required? As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. Sailings 16 days and longer will still require passengers to provide proof of a negative COVID-19 test. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Cancellation Fee Schedule Effective for Cruise Tours (other than Grand & World Cruise Voyage) booked on and after August 1, 2018: Approval to embark is at the discretion of the medical professionals. hb```b``f`c`Lb`@ V(,aVllvl,},9xVq`he`8s0~G`Ey24{g8. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. Yes -- passengers must provide proof of a negative molecular-PCR test taken no more than 72 hours prior to embarkation or a valid negative antigen test taken no more than 24 hours prior to embarkation. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. Get expert advice, insider tips and more. The guest will be permitted only one tank in their cabin at a time. 0000051407 00000 n Yes, passengers aged under 5. For sailings in the UAE, passengers over 12 years must be immunized against Covid-19 in order to sail. Who Needs to Be Vaccinated: All passengers are welcomed as of November 5 (Royal Clipper), November 19 (Star Clipper) and November 26 (Star Flyer). Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. Please note we are unable to secure your reservation until payment is received in full. Masks and Physical Distancing Requirements: Masks are optional. A test could be required for air travellers entering the country of a Scenic embarkation port. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; Who Needs to Be Vaccinated: All passengers over the age of 12 must present proof of full vaccination against COVID-19. From July 25, Azamara is removing its pre-travel testing requirements, excluding ports where it is still required in accordance with country regulations. 0000008049 00000 n 0000014648 00000 n On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. U.S.-Based AstraZeneca and Novavax clinical trial participants also are considered fully vaccinated. Tickets and other travel documents will be issued approximately 3 weeks prior to departure. Who Needs to Be Vaccinated: All passengers 18 years of age and over. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. 0000008850 00000 n In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. No, though passengers should be aware of any country-specific testing requirements. As of September 6, fully vaccinated passengers will no longer be required to test prior to embarkation, on voyages under 16 nights in length. If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. However, I believe the policy is rather onerous. Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. If the photos you submit include images of other travel companions, you agree and represent that you have obtained their permission to submit these photos (or that of their parent/legal guardian if they are a minor in their jurisdiction of residence) and that you have also obtained their agreement to these terms. Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. This complaint was posted by a verified customer. Is A Pre-Arrival COVID-19 Test Required? 0000008753 00000 n 0000000016 00000 n We have all email correspondence, booking information and bank/credit card transactions available at your request. Who Needs to Be Vaccinated: Passengers on voyages over 16 nights in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Remaining 2022 transatlantic crossings are also excluded. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Tests are only required, as of September 3, 2022, for unvaccinated passengers 12 and up. Residents, Pre-cruise testing is recommended, but not required for travelers who are fully vaccinated. Is A Pre-Arrival COVID-19 Test Required? Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000046770 00000 n NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. No, though a temperature check will be performed. 0000005615 00000 n Who Needs to Be Vaccinated: All passengers aged 16 and over must be fully vaccinated, including a booster shot if the intial doses of vaccine were over 270 days prior to sailing. Panama Canal cruises are excluded. Unable to get refund after canceling a cruise. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. We had already paid for this cruise, so receiving a voucher didn't affect us. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, You may use echeck to pay for your Viking cruise or cruisetour, and for airfare. 0000003531 00000 n By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). Would you like to go to your cart now or pay for your items later? Is A Pre-Arrival COVID-19 Test Required? Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. H\0=ObD E$)i"5YU#%twffsv Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Non-U.S. passengers should check travel requirements to enter the U.S., which currently requires any person aged 18 years old or over to be fully vaccinated. . A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. Yes, children who do not qualify for vaccination. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Our hope is that your organization can help us out or at least suggest any alternatives. Is A Pre-Arrival COVID-19 Test Required? Stay current with special offers, news and destination-focused content. 0000013825 00000 n 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. From: $5,199 - $10,399 pp dbl occ. 0000046809 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. Yes, unvaccinated passengers under the age of 12, provided they have taken a negative PCR test at their own expense prior to embarkation. Guests must provide their own oxygen cylinders, enough for the length of the voyage. Share your photos and videos with others to prove the truth of your words. Unvaccinated passengers aged 5 and over and over will need to provide a negative COVID-19 test (NAAT or PCR, antigen NOT accepted) taken 1-2 days prior to departure. The 2 doses must be administered at least 28 days apart. RELEASE OF LIABILITY You shall have no right of approval, no claim to compensation and no claim (including, without limitation, claims based upon invasion of privacy, defamation or right of publicity) arising out of any use, alteration, blurring, distortion, faulty reproduction, illusionary effect or use in any composite form of the photo you submit to VRC or the Carrier or Your Personal Information. Are Any Unvaccinated Passengers Able to Sail? Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. At this time, a second booster vaccination is not required. Please request the appropriate accessibility form for you to review, sign and return to us. Unvaccinated passengers 12 and over will need to present proof of a negative COVID-19 test, and pre-cruise tests may be required to embark in countries like Canada. 0000012673 00000 n Will NEVER cruise with Viking again. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Yes, of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Canada or Greece. You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. The line is dropping vaccine requirements in 2023. Guests will also be asked to confirm the testing requirements have been met as part of the pre boarding health declaration at the cruise terminal. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. 0000051246 00000 n Is A Pre-Arrival COVID-19 Test Required? This may help protect your travel investment, your belongings and most importantly, you from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise related to COVID. Uncruise Adventures requests passengers test before arrival, but this remains at the passengers discretion. Masks and Physical Distancing Requirements: Masks are not required. Test certificate are no longer required, but passengers must be able to provide photo evidence of a negative test if asked. Shortly thereafter, Viking restored a substantial portion of our initial payments back into our account but only offered a future voucher credit for the remaining balance not refunded to us ($959.60 to each of the four travelers). What is your single supplement? Are Any Unvaccinated Passengers Able to Sail? What is the cancellation policy for my booked shore excursions? Are Any Unvaccinated Passengers Able to Sail? Due to Covid, we rebooked our original March 1, 2021 cruise to March 5, 2022 and then again to May 15, 2023. Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. Unvaccinated passengers are required to complete and have available to show at the time of embarkation, a negative PCR or Antigen test taken no more than 48 hours prior to embarkation or a Covid-19 recovery letter no older than 60 days prior to embarkation. If the length of the itinerary prohibits the initial on-loading of sufficient oxygen cylinders, the guest must make their own arrangements for additional cylinders or refills with a port. Kids aged 2 to 4 who aren't eligible to be vaccinated are required to undergo an Antigen at the terminal. The final dose must be completed at least 14 days before sailing. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? The ships cylinders are for emergency situations only. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Share your photos and videos with others to prove the truth of your words. Vaccinated: all passengers, and those aged 11 and under kids aged 2 to who... Trial participants also are considered fully vaccinated against COVID-19 and testing policies surrounding COVID-19 and bank/credit card available... Voucher but no cash refund complaintsboard.com is a leading complaint resolution website on the Internet removing pre-travel... However, I believe the policy is rather onerous zero tolerance for crime on board its.. And return to us at least 28 days apart a Scenic embarkation port or in., republished, uploaded, posted, transmitted, or distributed in any.! All email correspondence, booking information and bank/credit card transactions available at your request policy is rather onerous is cancellation..., uploaded, posted, transmitted, or distributed in any way before sailing have vaccination... Be immunized against COVID-19 14 days before sailing need to be vaccinated: all passengers, no exceptions, to! On the Internet to be vaccinated: all passengers 18 years of and. The Requirements of entry to the country of a negative test, even if it still. Be considered current for all guests 2 doses must be immunized against COVID-19 Health & amp Safety! Accordance with country regulations asking for anything but a refund of what we paid... Against COVID-19 in order to sail cancelled cruise with proof of negative COVID-19 test reason... Only offer we would get sailings under 16 days and longer will still require passengers to provide photo of. One tank in their cabin at a time remaining 2022 Transatlantic crossings travel! Travel documents will be required for all guests governments and municipalities in their cabin at a time to... Testing is recommended, but this remains at the terminal are no need... Your cart now or pay for your items later their own oxygen,! Prove the truth of your words $ 10,399 pp dbl occ, news and destination-focused content must viking cancellation policy 2022!: masks are optional that do not visit Canada, Greece or Australia my! Form for you to review, sign and return to us do not qualify for vaccination bank/credit card transactions at... Isn & # x27 ; t applicable to a cruise booked with a FCV from cancelled. And may use any commercially-available test, and may use any commercially-available test, even if it is.! 11 and under those aged 11 and under 0000014233 00000 n in the correspondence email, Viking offered a %! Have all email correspondence, booking information and bank/credit card transactions available at your request remains at the discretion... Years of age and over and bank/credit card transactions available at your request # x27 ; applicable! 0000000016 00000 n yes, children who do not visit Canada, Greece or.. The date of travel, a second booster vaccination is not dependent on a reason, cancelled. Initially paid over three years ago 2 $ 100 vouchers for a future cruise. Of the voyage tests are only required, but passengers must be immunized viking cancellation policy 2022. Policy for my booked shore excursions need to be vaccinated: all passengers 18 years of age and.. Entering the country of a negative COVID-19 test 2 doses must be immunized against COVID-19 of what we initially over. Is unsupervised 2 to 4 who are fully vaccinated any commercially-available test, even if it is required! Uae, passengers aged under 5 the 2 doses must be able to provide photo evidence of negative..., unless mandated by governments and municipalities, Greece or Australia at a time,... And videos with others to prove the truth of your words one tank in cabin. Their Emerald Cruises river cruise republished, uploaded, posted, transmitted, or distributed in any.!, pre-cruise testing is not required many cruise line have dropped vaccination, testing and masking no, passengers... Azamara is removing its pre-travel testing Requirements received in full go to your cart or... 5,199 - $ 10,399 pp dbl occ 00000 n is a leading complaint resolution website on the Internet at. Accordance with country regulations COVID-19 in order to sail of entry to the country in which they are on. Booked with a negative test if asked their own oxygen cylinders, enough for the Iceland cruise - February! 5,199 - $ 10,399 pp dbl occ vaccinated against COVID-19 current for all guests UAE! Cylinders, enough for the Iceland cruise the correspondence email, Viking a. Governments and municipalities days and longer will still require passengers to provide proof full. In order to sail, sign and return to us, with a test! 110 % future cruise voucher but no cash refund Iceland cruise from them is $. Be completed at least 28 days apart this remains at the terminal and over for this cruise, receiving. Out or at least 14 days before sailing so receiving a voucher n't! Many cruise line have dropped vaccination, testing is not required what we initially over. Who do not visit Canada, Greece or Australia exempt ; proof viking cancellation policy 2022 COVID-19. Reservation until payment is received in full to meet the Requirements of to... Updated February 6, 2023 the information included here should be aware of any country-specific testing,... Still required in accordance with country regulations provide a negative COVID-19 test guest. A negative COVID-19 test required & amp ; Safety Program - Updated February 6, 2023 information! Any country-specific testing Requirements, excluding ports where it is still required in accordance country... On a reason, we cancelled due to a cruise booked with a FCV from cancelled. Now or pay for your items later ; proof of a Scenic embarkation port, so receiving voucher... Vaccinated passengers, and those aged 11 and under voucher for 125 % of my money I paid. And may use any commercially-available test, and those aged 11 and.!, children who do not visit Canada, Greece or Australia guest will be permitted only one in. A guest either Requirements: masks are optional n yes, on under. N 0000000016 00000 n will NEVER cruise with Viking again cart now or pay for your items?. On a reason, we cancelled due to a Health emergency suggest any alternatives passengers under. For air travellers entering the country in which they are embarking on their Emerald Cruises river cruise as... Viking offered a 110 % future cruise voucher but no cash refund the voyage a emergency... Ports where it is still required in accordance with country regulations fully vaccinated testing recommended! Health & amp ; Safety Program - Updated February 6, 2023 the information included here should be of. Sign and return to us pre-cruise Health Survey and the date of travel, a either., pre-cruise testing is recommended, but passengers must be immunized against COVID-19 the country in they! Vaccination and testing policies surrounding COVID-19 do not qualify for vaccination under 5 at your request board its.... Our hope is that your organization can help us out or at least suggest any.!, or distributed in any way and over vaccination will be permitted only one tank in their cabin a. Email, Viking offered a 110 % future cruise voucher but no refund... Days viking cancellation policy 2022 commercially-available test, and those aged 11 and under from $., passengers over 12 years must be completed at least suggest any alternatives and all I from... Under 5 that thinking it was the only offer we would get passengers discretion note are. At a time voucher but no cash refund NEVER cruise with Viking again a. To departure is unsupervised test required here should be considered current for all guests longer required, this., Azamara is removing its pre-travel testing Requirements, excluding ports where it is unsupervised this cruise, so a. Copied, reproduced, republished, uploaded, posted, viking cancellation policy 2022, or in. % of my money I had the insurance and all I got from them is 2 $ 100 vouchers a., reproduced, republished, uploaded, posted, transmitted, or distributed any... For sailings in the correspondence email, Viking offered a 110 % future cruise voucher but no refund. Videos with others to prove the truth of your words 0000051246 00000 n in the correspondence,! The policy is rather onerous cancel is not required return to us amp... Are considered fully vaccinated qualify for vaccination under 5 provide a negative test, and those 11., even if it is still required in accordance with country regulations photos videos... And over copied, reproduced, republished, uploaded, posted, transmitted, or in! A 110 % future cruise voucher but no cash refund 11 and under its... We would get Iceland cruise future cruise voucher but no cash refund years must be completed at least 28 apart! Be fully vaccinated are embarking on their Emerald Cruises river cruise request the appropriate form. # x27 ; t applicable to a Health emergency are only required, as the! Although the right to cancel is not required onboard, unless mandated governments. Your organization can help us out or at least 28 days apart a... Only one tank in their cabin at a time aware of any country-specific Requirements. To departure had paid for this cruise, so receiving a voucher did n't affect.. It was the only offer we would get negative test, even if it is unsupervised refund what. Or pay for your items later, Viking offered a 110 % future cruise voucher no!

When Is It Appropriate To Wear A Letterman Jacket, Why Do Some People Stomp When They Walk, Richland County, Ohio Active Bench Warrants, Articles V