Original transaction was not a billing agreement. I tried to purchase, and it said "Your card does not support this type Surcharge not allowed on this payment system. The following currency code(s) are either not valid or not supported:. You will have to check the content of this field ensuring that no invalid characters are also contained. The eMailMessage field can contain a maximum of 7,500 characters. This can be used to describe the goods being purchased or the nature of the transaction. The first step to resolving this issue is to identify if the shopper has made an error when they have entered the card number when making the payment. The Related transaction is not a DEFFERED payment. No further action required. The card number has failed our validity checks and is invalid, Merchant session key or card identifier invalid, Operation not allowed for this transaction, This refund amount will exceed the amount of the original transaction. The Currency is not supported on this account. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. 4021 : The Card Range not supported by the system. You can only AUTHORISE an AUTHENTICATED transaction. Some debit cards require a PIN to be entered. A transaction is unable to be registered without this information. Please use format dd/MM/yyyy HH:mm:ss. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. This Authorise would exceed 115% of the value of the original transaction. This will cause the payment pages not to appear and generate this error. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. - the incident has nothing to do with me; can I use this this way? This can be done within the My Sage Pay admin area under the Account administration section. The RelatedVendorTxCode value is too long. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. Please select the card type you would like to use for the transaction. If a card ExpiryDate value of 1509 was passed this would generate this error code. The Related transaction is not an AUTHENTICATE. The Authorisation has been declined by the bank. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. the card range not supported by the system c: Add this ending to the target field: dxlevel 91. d: Run the game. By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. . If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. Invalid Amount field format. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. The Sage Pay system will cancel your transaction as default and present you with this error message after the third failed attempt. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. You will need to check to ensure that the card number length being provided is correct and that you are sending the full card number situated on the front of the card. rev2023.3.3.43278. ##### must be a numeric value with up to 2 decimal places. Sage Pay will then be able to add this card type to their card bin range. Everything worked as expected and a new resource has been created. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. Check that the user does not already exist. 3D Secure rule not added. The VGA card is not supported by UEFI driver If you are providing a value which has more that 200 characters then you will receive this system message. How can this new ban on drag possibly be considered constitutional? If you need to process this transaction, you will need to process the Authenticated transaction again. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Values such as PAYMENT, DEFERRED, REFUND etc. You will need to check your code to ensure that your server is sending a valid e-mail address which does not contain more than 255 characters in length. A required parameter is missing. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. The expiry date of the card that you have entered on the payment pages is in the past. This field can contain up to 200 characters. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. Please refine the search. Buy Moonrise Fall - Microsoft Store en-SA The ReleaseAmount field must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. The Delivery Address1 contains invalid characters. You signed in with another tab or window. No further action required. Only zero or positive decimal values, to 2 decimal places. Please supply ISO 4217 standard currency codes. You will need to ensure that you have provided a debit or credit card number within the card number box provided on the payment screens. The Transaction type does not support the requested operation. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. The request to VOID a transaction was Successful. The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. or element either not found, or present more than once. You will need to check your code to ensure that you have not entered more than 200 characters within this field on the payment pages. A valid card number has not been supplied in the Card Number field. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. The Authorisation has been declined by the bank. Please check with our support team if you are uncertain which cards your account has been set up with. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. You will need to check your code to ensure that you are not passing more than the maximum value of 7,500 characters and that there are no additional spaces being passed as these will be determined as additional characters. If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. How to notate a grace note at the start of a bar with lilypond? The Authorisation process timed-out. can not be less than 8 characters. All cards issued are part of a range - this is defined by the first 9 digits of the card number. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. The Customer Name contains invalid characters. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. You must supply one of the following nodes with this command, either OR . Incorrect Percentage value entered. The request was unsuccessful due to an unexpected condition encountered by the server. Please use the mobile device. 3D accelerator card is not supported! The card StartDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The issue is normally associated when you are attempting to automate these actions. Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. Surcharge value for percentage cannot be greater than 100. Sagepay payments failed | Event Espresso The Authorisation was Declined by the bank. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. Please check and retry, There was error processing the payment at the bank site. If any other characters or digits are entered then this error message will be displayed. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. You are therefore unable to perform any further refunds against the original transaction. Blackbaud b: Click on properties. The CardHolder field in the transaction registration POST can only contain up to 50 characters. You will receive this system message if you are passing an amount that is outside of the supported range. The request was well-formed but contains invalid values or missing properties. TransactionType of the related transaction is not supported for this operation. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. The PayPal billing agreement was not accepted or failed. Open the Run Dialog Box by pressing the Windows + R button of your device keyboard, type msinfo32 on the Dialog Box and press enter to open the System Information window of your device.