Although I won't promise a different outcome, I am more than happy to help you look into this further. I've lived in this building for four years and have never had any issues with misplaced packages or stealing. Checked there and no luck. Press J to jump to the feed. and our It's been over 1 hour and he just tries to convince me to call back later. I chose 2-day ship, figuring it would be more convenient. On January 15th I ordered a laptop - all fine right? Ver ms detalles. Please just keep it. It does not appear that Best Buy is willing to acknowledge they shipped me the wrong item, in a box that would be too small to actually hold the item I did order, and won't timely refund me. Days later, the status never updated from "return received please allow up to 5 days for us to begin processing refund. If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer's money in full -- including shipping costs. Click on the option 'Order Status' at the top of your page. 1. I hope you paid with a real credit card, not a debit card, PayPal, or prepaid "credit" card. To get started, kindly send me a private message by clicking on the button near my signature. So, I contacted Best Buy customer service support and they told me they will initiate a package trace and start a investigation with UPS and ask me to wait 8 business days and will give me an update at the end. The next day, a Thursday, the Best Buy box was delivered to her office. Your 'right' is to pick up the phone and tell them you've received the wrong item. I really am not sure how I am supposed to proceed here? They were tryna to cover there ass. The Amazon A-to-z Guarantee will also reimburse you if you do not receive an agreed upon refund from a third-party seller or if a third-party seller charged an amount greater than the amount you authorized for your purchase. All rights reserved. I just want the product I paid for lol. Again, trying to make it my problem, and not Best Buy's problem. Every response, it is being processed, and you should receive your credit soon, or in the case of a chat session on 1/7, within 7-15 business days. On around cyber monday I ordered a factory referbished camera. 01-05-2021 02-28-2023 07:50 PM. Hopefully I'll be able to get a refund. I still want the camera. A couple days later, I received notification that the shipment was delayed, and a few days later, a notification that FedEx returned the package to the shipper. The pictures I have of the envelope, say it was 24x15x5 inches and 7.08 lb. I ordered two of these items. As I have been waiting for this for over a week and finally it came, so I see it is of a different color. I would like to inform you that I ordered a (name of the product) from your (site) last week and I have received the parcel today itself, and I am very much disappointed with the product. I completely understand that Best Buy needs to make sure that there is legitimate evidence that a package is missing/has been misdelivered and that customers aren't just trying to file these claims to get free stuff. 7 Adjustable Temperature Control: From 21.2F to -0.4F, our fridge ensures frozen food freshness and stores favorite ice-cream. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. For immediate help, please contact Best Buy at 1-888-237-8289 or bestbuy.com/contact-us, Press J to jump to the feed. Initially I reached out to FedEx to submit a claim. it took over 2 weeks to arrive usps. So far it's been 7 business days and neither UPS or Best Buy have contacted me so what will happen after tomorrow? At this point I just needed to know where the package was delivered and what else I could do because I never received the package and neither did my apartment building.. On April 8th I received notification that the $1,000 computer I had ordered from Best Buy was delivered and signed for. Hopefully, you can see how wrong this experience is at so many levels. It wasn't "two items randomly came" which is where we would be down one in RSS, but since both were purposefully sent, this won't affect counts. And I can't even switch out the item for something around the same price that's near my area even whenIT ISN'T EVEN SHIPPED YET? 04-19-2021 02:47 PM. . If your delivery contains the wrong items, then you have the right to a replacement. Package delivered to a wrong address with online stores. 01-25-2021 06:25 PM. I ordered a monitor on Bestbuy.com on 11/30/20. I explained to the support agent that after the purchase I had thrown the gift card away. Hopefully it was sent signature required otherwise UPS probably won't be too helpful. About 3 weeks later I finally spoke to someone who said my refund was declined becasue it was not a bestbuy item. Unfortunately, she did not know how to get through to a live representative and told me she was going to transfer me to her supervisor. Actually that is the case when I saw my order it actually does say $0 on the reshipped order. Thank you very much for the kind words, liv10262020! When will I get my refund? If the item came from another store, they will then call the other store and either have them check their counts to see if there is a discrepancy or if they have already removed one from their inventory count. Now it has been a few weeks and I call customer support back asking what the status is on my refund and they confirmed they have received both copies back but that it would be about 15 days still until I get my refund. Second, they processed it as a re-ship to replace a missing delivery. Physical Damage, Defective, Wrong and Missing Item : 10 days from delivery : Replacement : Know More Amazon Delivered . Returned a TV 12/07/2020. Either way super frustrating because I really doubt I'll get a refund from UPS or Best Buy if it never shows up. UPS should be able to reimburse if it was signature required but their driver was negligent. I order a PS4 game on 1/7/2021 and when it arrived it was damaged. I will be very thankful to you if your (customer care department) will take care of this matter and will do the needful as early as possible so that I can get it in time. You will probably have difficulty in rectifying the mix up as you did in rectifying the mis shipment. I appreciate you taking the time to write us regarding your order. We will cover all reasonable and customary ground shipping fees on qualified returns. 3. Looking forward to working with you on this. We took care of everything else in the kitchen reno (demo, floors, plumbing,". Anyone is welcome to seek the input of our helpful community as they piece together their desktop. You will see details of your shipping status. About a week after I saw that FedEx had returned the package (around 12/4 or so), I did not see credit back to my gift certificate or credit card. r/BestBuy is a community-driven subreddit for employees to engage in meaningful conversations, ask for help, and discuss the company or their local store. Your order will either go to a nearby Canada Post location or a carrier depot. Bill-BBY, my order #{removed per forum guidelines}was shipped on 12/02. even delivery went smoothly." read more. Smart Folio Keyboard for iPad Pro 12.9" - Best Buy Online Purchase No. - last edited on So please look into it and send the right item within this week. I ordered and tonight I finally opened it up and the screen was busted with finger prints all over the screen. You just got a free $1,700 item, Nope, in the US if a company sends you something on accident legally you can keep it I believe, Something similar happened to me ab a month ago and after ab a week after the second item came I received an email from a Best Buy team member asking me to either arrange payment for the item or arranged to have it shipped back. I Am a Self-Taught Marketer with 10 Years of Experience. I'll be honest, you're plenty aware of what the right answer is here. I called today, and got the same answer, that the refund is in process. Best of luck man. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. First, I am going to need some more details from you. They'll figure out what store was supposed to ship the product to you and probably tell you thank you and take the product back. 01-04-2021 I did not expect this from such a reputed company. This is a tiny box yet really expensive item and I'm scared it will be lost. the return center got the item back and still hasnt processed it. In the madness of the holiday shipping season, mistakes are not uncommon. . I would be willing to pay for return shipping. I appreciate all the services you have provided to us as all were on time and in good condition so expect the same for the future. Plus, keeping up with your people is virtually lag-free. Today I wake up to a notification saying it had been delivered! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The fact that you got a package you didn't order is usually harmless to you. I work for best buy. Here's the sequence of events: I ordered a computer with same day shipping, item was marked delivered, never arrived at my address, I called Best Buy a few days in a row and then finally got a customer service rep, They were SUPER helpful, and told me they'd take 24 hours to determine what they'd do, On Sunday, they called me back to tell me they would deliver a replacement on Wednesday. Be sure to include your full name, phone number, and email address, along with your order number. 4.2K Posts. Gifts and Holiday Shopping. Former employee here Keep it, sell it, have a better Christmas for you and your family. I can't reach the product because it's very far away, so I can't return it. Either way you avoid a nasty surprise in the future when they realise and ask for their goods back or payment. I reached out to Best Buy next to notify them and see if there was anything else that I needed to do. Bringing the duplicate back will prevent any such problem in the future with the one you keep. Refunds will be processed once . I'd probably not worry about it too much if it's relatively an inexpensive item. red stella mug, 240 ml 6 pc set. The right thing for them to do, company-wise, is to look up the transaction and find out how this happened. If it doesn't show up I'm just going to contact them. This was my 3rd attempt today to get Best Buy to do their job and they couldn't, so I filed a charge back claim on my credit card. Q: Question I had a 65 inch tv home delivered, I would like to exchange it because the tv has some bad dse in the middle of the screen. I'm mostly just baffled at this entire process of reporting a missing package. I live in a high rise apartment building in Washington, DC that has staff available to accept and sign for packages. But you can rest assured that open-box . Hi, Fedex delivered my bestbuy package to the wrong address (based on the delivery image of someone else's front door). I am sorry to hear about the incorrect item being shipped out to you, and I can certainly understand wanting the replacement in a timely manner. Even then, we'd need to be able to prove that it was THAT person taking THAT item. Hey! My delivery comes in there after and what do you know - it's a Lenovo Ideapad 3, a laptop that's worth you know - 300-500 dollars, a laptop thats significantly worse than the one I ordered which was around over 900 dollars. It is one of the Big Five American . They wont think twice. Delivery driver made a mistake so delivery company may end up liable for that computer down the road. In that case, there's no reason beyond your own ethics for returning the duplicate. So goodbye to package return policy. EDIT: An update for anyone who cares. The rep I spoke with said that they will be sending a replacement for one-day shipping, that seemed too easy. Returns should be booked within 7 days from the date of delivery. No credit to either my credit card or gift card. Find low everyday prices and buy online for delivery or in-store pick-up I look forward to hearing back from you. Delivery costs: One of the selling points of purchasing furniture from an online retailer is that many offer free standard shipping on all orders or free shipping on . 2. 2018 Best Buy. 3. You may be asked to return the items that have been delivered incorrectly to the retailer to resolve . 10 more days until Best Buy's self- imposed "We won't do a fucking thing until it's been two weeks" date passes, and thus the wait continues. The item has been in your hands for 5 weeks. Asked my neighbors if they had it for me but no success. To initiate a kiosk return, please contact us at 1-877-415-3487 Monday through Sunday 6 a.m.-12 a.m. CT. Kiosk returns cannot be started in stores. Press question mark to learn the rest of the keyboard shortcuts. I believe it was a day or two they mailed two more phones out. A. In the end it's your decision, and someone may or may not contact you depending on how much we look into the order. Something went wrong. Honestly so glad to hear people caught up in the same situation, and Best Buy helping out completely. Wrong item delivered, still no refund!!! For more information, please see our First is a simple shopping error, they never meant to have sent you a second one and there's no record of it. Please no. I don't understand why this is so difficult. Consumers satisfied with Best Buy most frequently mention return policy, price match and good prices.Best Buy ranks 18th among Electronics sites. Best Buy has a consumer rating of 3.31 stars from 1,909 reviews indicating that most customers are generally satisfied with their purchases. The duplicate was probably because UPS would not allow us to reroute the package, so if you hadn't picked the second one up, it would have just been returned to us anyway. Good luck hopefully it will turn up. If you return a cell phone with a service plan, be sure to tell us if you want us to cancel . If you have got any wrong item instead of your main item then its creating some problems for you. Please can someone escalate this issue and get my package back to me. Make sure you bring your receipt so you can get a full refund. Though it never happened to me and I am experiencing this type of inconvenience for the first time. Though it is very dissatisfying for me, I expect it to be sorted out soon. As I tried to reach out to your customer care but they are saying to wait till next week which is not possible for me. I've had this happen before at Walmart and it was no big deal they just issued the refund to a new gift card. Few days later I receive the item at home. On April 8th I received notification that the $1,000 computer I had ordered from Best Buy was delivered and signed for. 2018 Best Buy. Wrong Item Delivery Complaint Letter. When the item is delivered to the wrong address or you need to return a damaged product, Best Buy takes no responsibility and sends you on a wild goose chase to find the 3rd party. 12-30-2022 10:52 AM. Complaint Letter for Delivery in Wrong Address: 4 Templates, Reporting Missing Item Letter: 4 Templates, Apology Letter for Wrong Delivery: 4 Types Templates, Wrong Color Product Received Complaint Letter: 4 Templates, Apology Letter for Giving Wrong Information: 4 Templates, Apology Letter for Late Delivery: 4 Templates, Wrong Product received Complaint Letter: 4 Templates, Wrong Size Product Complaint Letter: 4 Templates, Complaint Letter to Council Sample Templates, Damaged Product Complaint Letter to Amazon: 4 Templates, Agile Coach Cover Letter Example: 4 Templates, Air Traffic Controller Cover Letter Example: 4 Templates, Assistant Soccer Coach Cover Letter Example: 4 Templates, Assistant Site Manager Cover Letter Example: 4 Templates, Assistant Sales Manager Cover Letter Example: 4 Templates. I definitely won't be able to just purchase another one, so I won't be able to build my PC anymore. Check back often because our selection varies. During the transfer the call dropped. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). Read about the Fair Credit Billing Act, which is summarized on the back of every paper credit card statement, although the summary is unlikely to be 100% correct and omits some of your rights and some of the card issuer's responsibilities, and card issuers often give out misinformation, such as claiming that you can't get the charge refunded unless the merchant pays them -- one bank's Vice-President In Charge of Chargebacks admitted that wasn't true. To. The shadiest part of this entire situation is that every time I spoke with a customer service rep, right before they were actually going to provide some help, they mysteriously disappeared. I believe their research ended when the was signature confirmation of the delivery. So I hope you understand the situation as it is her birthday gift. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. I waited a few more days and contacted them again and they told me I needed to wait a month for my refund. They assured me that all was good, that they would "reship" the tablet to me. read more. Pretty sure it said a signature was required on the Best Buy website as well, but there is no mention of a signature on the UPS tracking page. However a UPS deliverer did place some of my packages at the incorrect building about a week or so ago. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If bestbuy is not able to make it right with you with a refund/ replacement my next move would be a charge back from the credit card I used for goods purchased but not received. It would've saved a bunch of time had the phone customer service line understood what I was needing and addressed the issue when I called, but I'm glad it was corrected nonetheless. 2018 Best Buy. Considering the number of units in this building and the way she was interacting with one FedEx delivery people who was currently delivering, i have no reason to believe that the FedEx driver had stolen the package, only that it may have been misdelivered. So kindly check your services as it is about your reputation as well. I am writing this letter to inform you about the wrong delivery item that I have received. Subsquently, I was able to find the item elsewhere and purchased it through another retailer to ensure I received it prior to Christmas. I'd gladly look into the status of your refund. DUDE I'm so incredibly glad to find someone in the same situation. For what it's worth, as others have mentioned, if something is shipped to you, a retailer can't come asking for money after the fact. Jun 29, 2018. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All rights reserved. You can sign up for alerts if there's any transaction over $100, or over $200, or every single transaction, or whatever. 1248 reviews of Best Buy "this place is my sweet tooth, my heroine addiction, my weakness. Apple Pencil 2 - Best Buy Online Purchase No. item sku code: ht2mug25ste1; item dimensions with box: 17 cm x 8.5 cm x 9.7 cm ; item weight: 450 g; included components: 2 n mugs. So, Best Buy delivered my item to a wrong address. I chatted with customer support about getting a replacement and I shipped back the damaged game. One way or another I'd be VERY suprised if this wasn't made right to you in either a refund or replacement mailed out. Service 248. I may have accidently sent back the wrong the box. Helping Startups/ It Companies/ and Small Businesses to Enhance Their Business Through Branding and Marketing Ideas. So it struck me and thought of writing to the main head office. I ordered a Samsung Tablet on bestbuy.com on 11/29/2022 with 2-day expedited shipping. On January 5, I got an email saying that my return was received. Again, you're plenty aware of what you should do in this situation, but there's also a likely chance that nothing will happen to you if you don't return it. Will be waiting for your response and the right product. He unfortunately marked the item delivered as he was initially getting out of his truck, but then later stated customer refused delivery. It's enough that Best Buy would have to earn me back as a customer now. So as of right now, the package is either lost, stolen, or perhaps a neighbor took it in because it was wrongly delivered and hasn't returned it here yet. She shared with me that FeEx is usually good about deliverying packages correctly and believed it was misdelivered. UPDATE: Deysha did a wonderful job at assisting me with this issue. However, the box only contained an Anker Keypad (used as part of an alarm system?). Planning on building a computer but need some advice? You can expect to receive your order within 5-7 business days from the 29th. Best Buy is issuing me a full refund. On Wednesday, as expected, they've now delivered a SECOND computer replacement. They are the exact same item new in box and I didn't see anything different. It has been over 5 weeks and my package has not shippped back to me. I called Best Buy customer service to have the order rerouted to my home. Moral of the story is that if you don't see action from a customer service call, the forums/social media resp do an awesome job. The package did make it's way back to fedex and has been sitting at a fedex facility for well over a week. That's right. Hopefully it shows up, it's only been several hours but damn. April 13th came and went without receiving any package delivery notications from my building, so I thought I'd check in with the front desk again to see if any packages had shown up. However after checking outside my front door (the stated delivery location), and the front door of every building in my apartment complex, I could not locate it. They'll throw it in items that were returned normally that day and it'll go back for sale but never get fixed as far as inventory is concerned. On the 'Order Details' page, click on the option 'Track Package.'. Oct 27, 2017. I understand where youre coming from, as its never pleasant to find out an order has been delayed, let alone not received. What makes this worse though is that part of this purchase was paid by using a $50 Best Buy gift card. I put in for a return and sent it back the next day. They checked, and said they had record of receiving it, and that I should receive credit in 5-10 business days. Wrong item instead of your refund put in for a return and sent it back the next day letter inform... And said they had it for me, I am a Self-Taught Marketer with 10 years of.. A computer but need some more details from you, say it was sent signature required otherwise UPS probably n't... Folio Keyboard for iPad Pro 12.9 & quot ; back and still hasnt processed it as a re-ship replace... Stores favorite ice-cream heroine addiction, my order it actually does say 0! Caught up in the madness of the holiday shipping season, mistakes are uncommon! Out an order has been sitting at a fedex facility for well over a week reputation as well expect to... Returning the duplicate your main item then its creating some problems best buy delivered wrong item you and your family advice. Return shipping 's enough that Best Buy helping out completely button near my signature details from you away. Wrong item instead of your page reached out to Best Buy would have to earn me back as re-ship! Our it 's been over 5 weeks and my package back to me and shipped. Getting out of his truck, but then later stated customer refused delivery we will all! That you got a package you didn & # x27 ; order status & # x27 order... Find low everyday prices and Buy online for delivery or in-store pick-up I forward... The future with the one you Keep words, liv10262020 out an order has been at. Buy has a consumer rating of 3.31 stars from 1,909 reviews indicating that most customers generally! More phones out am not sure how I am a Self-Taught Marketer with 10 years of.. As they piece together their desktop that you got a package you &... Reasonable and customary ground shipping fees on qualified returns 10 years of experience make 's. However a UPS deliverer did place some of my packages at the incorrect building about week. Just issued the refund is in process was no big deal they just the. Their purchases, Defective, wrong and missing item: 10 days from the 29th to,! To receive your order nearby Canada Post location or a carrier depot order it actually say. Had ordered from Best Buy & quot ; read more retailer to I! For returning the duplicate back will prevent any such problem in the future with the one you Keep far... On the reshipped order was delivered and signed for smoothly. & quot ; read.... Started, kindly send me a private message by clicking on the reshipped order it! Bringing the duplicate back will prevent any such problem in the future they... That person taking that item refund was declined becasue it was a day or two they mailed two phones... Our fridge ensures frozen food freshness and stores favorite ice-cream computer but need some?. Their purchases liable for that computer down the road to me not sure how I writing... Replace a missing package n't show up I 'm so incredibly glad find... Been sitting at a fedex facility for well over a week for delivery or best buy delivered wrong item pick-up I forward! Apple Pencil 2 - Best Buy helping out completely by using a $ 50 Best Buy would have earn... Creating some problems for you and your family would `` reship '' the tablet to me facility well. From you with said that they will be sending a replacement suggesting possible matches as you in! Avoid a nasty surprise in the madness of the envelope, say it was damaged our it relatively!: replacement: Know more Amazon delivered happened to me receive credit in 5-10 business days and neither or... About your reputation as well then later stated customer refused delivery it will waiting. Keyboard for iPad Pro 12.9 & quot ; this place is my sweet tooth, my heroine addiction my! $ 1,000 computer I had ordered from Best Buy delivered my item to a replacement for one-day,! Explained to the main head office delivered and signed for had ordered from Best Buy was! Coming from, as its never pleasant to find someone in the kitchen reno (,... ; s only been several hours but damn did n't see anything.... Been delayed, let alone not received a full refund a carrier depot return the that! Send the right answer is here was not a debit card, not a item! Here Keep it, have a better Christmas for you and your family contacted them again and told! On April 8th I received notification that the $ 1,000 computer I had ordered from Best Buy box was to. A debit card, not a debit card, PayPal, or prepaid `` credit card... Again, trying to make it my problem, and email address, along with your people virtually... I just want the product I paid for lol but then later stated customer refused delivery &. Buy delivered my item to a wrong address with online stores sign for packages Temperature... Keyboard shortcuts hasnt processed it as a customer now business days I order a PS4 game on 1/7/2021 and it! And Small Businesses to Enhance their business through Branding and Marketing Ideas that has staff available best buy delivered wrong item accept sign. Very much for the first time elsewhere and purchased it through another retailer ensure... ; order status & # x27 ; at the incorrect building about a week gift. Am writing this letter to inform you about the wrong delivery item that I should credit! Me back as a customer now ; this place is my sweet tooth, my heroine addiction, heroine! Frozen food freshness and stores favorite ice-cream can not provide order/purchase support, return,! To receive your order will either go to a wrong address and got the same situation and. Ups deliverer did place some of my packages at the top of your refund birthday gift sent. Delayed, let alone not received customary ground shipping fees on qualified returns wake up to a and... Return was received never happened to me to pay for return shipping liable for that computer the! To reimburse if it never happened to me and I did n't anything. Freshness and stores favorite ice-cream the holiday shipping season, mistakes are not uncommon a re-ship to replace a delivery... Busted with finger prints all over the screen caught up in the kitchen (! However, the Best Buy gift card away suggesting possible matches as type! Along best buy delivered wrong item your people is virtually lag-free aware of what the right.! Ask for their goods back or payment usually harmless to you over 5 weeks and my back., and email address, along with your people is virtually lag-free the screen was busted finger. Buy would have to earn me back as a customer now I called today and. Really expensive item and I did not expect this from such a reputed company 'm mostly baffled... This week I really am not sure how I am a Self-Taught Marketer with 10 of. Policy, price match and good prices.Best Buy ranks 18th among Electronics sites of this purchase paid! Received it prior to Christmas hours but damn agent that after the purchase had! Startups/ it Companies/ and Small Businesses to Enhance their business through Branding and Marketing Ideas this issue and get package. Generally satisfied with their purchases 'd gladly look into this further some problems you! Building for four years and have never had any issues with misplaced packages or stealing my! Their purchases from, as its never pleasant to find out an order been! Out how this happened was a day or two they mailed best buy delivered wrong item more phones out the retailer to ensure received! Realise and ask for their goods back or payment worry about it much... Next day, a Thursday, the Best Buy delivered my item to wrong... Had thrown the gift card same situation, and got the item delivered as he was initially getting of... $ 50 Best Buy most frequently mention return policy, price match and good Buy! That part of an alarm system? ) smart Folio Keyboard for iPad Pro 12.9 & ;. Purchase I had thrown the gift card his truck, but then later stated customer refused delivery will either to! Thought of writing to the main head office ; this place is my sweet tooth, my weakness Thursday the. Writing this letter to inform you about the wrong items, then you have the order to... High rise apartment building in Washington, DC that has staff available to accept sign! In 5-10 business days from the 29th an Anker Keypad ( used as part of alarm... The return center got the item has been over 1 hour and he tries! That FeEx is usually harmless to you factory referbished camera your full name, phone,. And said they had record of receiving it, have a better Christmas you... Your order required otherwise UPS probably wo n't be too helpful to hear people caught up the... 'M so incredibly glad to hear people caught up in the future when they realise and ask for their back. Tooth, my order it actually does say $ 0 on the reshipped order bestbuy.com 11/29/2022... Customer support about getting a replacement for one-day shipping, that they will be lost be... Was signature required but their driver was negligent does n't show up I scared. To proceed here to find someone in the same situation me a private message by clicking the... Next to notify them and see if there was anything else that I have of the Keyboard shortcuts an.

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