I am NOT a professional in anything I do on my videos. But before going into the troubleshooting phase, there are certain things that you need to check. Please fill out the form below. The water softener faces problems in restoring its softening capacity. Check your brine tank to ensure that it contains enough salt. Our Technical Support Group can help you solve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. Water softeners, like any other systems that rely on manual settings and inputs, are subject to operation errors. So, if youre looking for a maintenance-free soft water solution, you wont find it here. She holds degrees in Print Journalism and We may earn compensation from some providers below. Find the right water heater for your needs. Brine Tank Water Too Low 6. The most common is a faulty regeneration timer. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.b. Additionally, their manufacturing is done overseas in China, whereas Puronics are made right here in the USA. Check the brine tank and plumbing for clogs and remove them. Clean or replace brine float assembly. If it is there, break it. Wondering what to do. In industries where the use of soft water is crucial, layers of lime residue caused by hard water can cause heat and energy losses and can also cause serious damage to your machinery and large amounts of financial loss. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. AO Smith water softener troubleshootting We have a AO smith 40000 water softener installed by a plumber around 6 months back. Otherwise, ask a professional to install and set up your unit. Clean or replace your brine screen or injector. Luckily, to solve a clogged water softener, you don't need a professional. Too much water also stops the softener from doing proper recharging. Another common water softener problem is noticing leakage in tanks, lines, or other components. These beads typically last as long as the system. document.write(intYear); A water softener is a filtration system that removes high concentrations of calcium and magnesium from your homes water supply. If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. AO Smith Water Softener Reviews (Read Before Buying! Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Identify Problem Find Solutions Back Water Heater Repair Help Need help finding your model number? Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. Youre best looking for a salt-free water conditioner or electronic descaler if you want to avoid as much maintenance as possible. Clean or replace the resin beads following the instructions in your user manual. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. Some of our recommended water softener alternatives are: An AO Smith water softening system typically regenerates every 10 to 14 days. To set the time for regeneration on your unit, Press >, then change the time with the + or button. Luckily, most leaks happen due to errors in the installation, so they are quite easy to fix. Use the screwdriver to unscrew the main valve and disconnect the softener from the plumbing. Before concluding, check the cables and make sure they are not damaged. View product. Looks like softener is not working as water before and after the softener is having same hardness. Press question mark to learn the rest of the keyboard shortcuts. Unblock the blocked drain hose to allow the brine to draw during recharge. Water Softener Causing Low Water Pressure 9. Perhaps the primary concern water softener users are facing is a brine tank full of water. You can check this by opening any faucet that is near to you. Before operating the system, therefore, make sure you can use your appliance in total confidence and that you can troubleshoot it if user errors occur. And when the scheduled time comes, it begins to make the water soft. The second reason is the salt bridging or salt mushing. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is time to go for the troubleshooting. The grain capacities available for the AO Smith Premier Series Water Softener are: Our verdict:AO Smith Premier Series Water Softener is just another take on the standard AO Smith Water Softener, but with two different grain capacity options. Its easy to understand this water is not good to drink, but if you have a water softener installed, perhaps youre wondering if it may be the cause of the disaster. Troubleshooting Common Problems Water heater not heating 10 possible causes and potential solutions Learn More Featured Video 02:24 Water heater leaking That means you get everything you need in a single purchase, and they require less maintenance. Check and adjust salt dose setting. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Water Softener Problems With Water In Brine Tank 2. Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. * Indicates required fields. Press SAVE, then press back until youre taken back to the main menu. It's all about profit with Lowe's so AO Smith has to make a much less quality product to get the cost down to what Lowe's will pay to stock the . If the concentration is below 60 mg/l, then the water is soft. Together with you they will schedule a visit. Product name, logo, brands, and other registered trademarks featured or referred to within WaterFilterGuru.com are the property of their respective trademark holders. Also, if required, change your broken brine tank float switch. Also, make sure that the drain hose is not in an elevated position. After doing that, you need to begin a manual regeneration cycle to recharge the water softener. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. That's 12,000 gallons per month for a household of four people. Such softener malfunctioning can be due to: Blockages in valves. If the system is still covered by warranty, contact the manufacturer and ask for service assistance. All rights reserved. First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. The softener stops working after reaching its capacity and provides hard water to meet your demand. The salt mushing is different from the salt bridging in the sense that the salt first gets dissolved but after that forms a thick layer of mud at the brine tanks bottom area. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. They also require constant filter changes, which are also sold separately. Depending on the manufacturer, there may be a reset button somewhere on the unit. (Browse for new timers at Amazon) Reset the timer. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. Therefore, having water hardness test kits available is always useful. Water Softener Problems with the Resin Beads, 8. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. Am not sure if my resin beads are working fine? (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. Salt Bridging. Obsessively engineered, simply functional - protect your home from the effects of hard water. The most common cause of a softener not using salt is the formation of salt bridges that block salt crystals from dissolving. So lets move on to mushing. Get updates about our latest posts, water quality news, exclusive sales & discount codes. Product Description. But are they worth considering based on their affordability? Find instruction manuals & more for your water heater. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If the hose is not clogged, try to reduce the salt dose you use. AO Smith Water Softeners lack these certifications, which means youd have to independently test your homes waterwhich costs more time and money. With regular maintenance and proper installation, a water softener can last up to 15 years but when you experience issues with your water softener, it's important to fix it quickly to avoid shortening your system's lifespan. Defective timer. Tanks. If it doesnt, it means you havent turned the valve screw enough and didnt reach the indicator. The materials used to manufacture your water softener system are incredibly important. My drain line seems to have a slow trickle all the time, is this normal???? Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. Thanks! Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. The problem is it is very small. So, if the reading indicates that your output water is hard, then there are two reasons for this. Kinetico is one of the most popular water softener brands. Brine is not drawn from the tank. Check/replace faulty circuit switch. They do this to ensure repeat customers for a larger revenue stream. Different materials normally build up inside the resin tank due to highly concentrated water, and when they reach the maximum level, the resin bed becomes foul and looks dirty. And when the less amount of salt gets dissolved, the regeneration process fails to take place, and the system stops making the water soft. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. Unclog and clean plumbing, brine tank, and control head. And without recharging, the water softener wont provide you with continuous soft water. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. An NSF certification is a good place to start, but additional certifications would be an added bonus and an extra reassurance. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. Check and clean the air valve. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? Ill make the call to the expert to solve the issue and install a new water softener at my grandfathers property. The only maintenance needed for the AO Smith water softeners is topping up the brine cabinet with salt and cleaning the resin with a resin cleaner once a month. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. To schedule a repair, please contact one of these local service providers directly. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. Our Technical Support Group can help yousolve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. Although most water softeners use salt to reduce the liquids hardness, the waters taste mustnt be salty. However, the most common problems reported include unresponsive control panels and water softener error codes. Then, check your user manual for targeted troubleshooting. There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. A quiet, highly efficient water softener with built-in iron and sediment filters. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. Program the control head properly and unclog the control head. Hello! So, if this is the case, then you have to clean or sanitize the resin bed. These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. Turn the bypass valve back to the Service position. Use the SET button to adjust the settings. Press J to jump to the feed. Beyond office hours a message can be left via the telephone system. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. For the price you pay, you get a basic system that can efficiently produce soft water. (Explained for Homeowner)Continue, Read More Is Soft Water Safe to Drink? First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. Then, enter each selection menu by pressing > next to either Type or Mode. Learn More. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. Did you ever find out why it was not working? Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. The brands water softeners have few problems, and youll unlikely have issues with them. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Improper programming of the control head or timer. We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. For the second reason, we have discussed the salt bridging earlier. Put two cups of sterilizer into the brine tank, run two or three regeneration cycles, then flush your pumping. How long do AO Smith water softeners last? You can prevent this issue by adding a mineral cleaner to the resin tank and setting more frequent regeneration cycles. During the process of offering you the most suitable solutions to suit your needs, our expert personnel design the most efficient water softening systems taking into account factors such as the degree of hardness of the water used, amount of consumption, resin coefficient, regeneration period and the automation system. The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. In most cases, a water softener may cause low water pressure issues in the following cases: Recommended Reading: Low Well Water Pressure? Water Softener Problems With Water In Brine Tank, 6. Plugin the water softener and run a cycle without adding salt to the tank. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. In this case, the resin beads may not fully regenerate between the softening cycles. Products. Instruction manuals. Moreover, check the brine line and the valve. Also, when the salt level is low (or at least once a year), check for a crust of . Box 245008 Milwaukee, WI 53224 However, this system isnt as high-performing as some of the best traditional water softeners with a separate resin and salt tank, and some of the parts included in the unit are flimsy and not built to last. We researched dozens of water softeners, evaluating them on ease of installation, capacity, and effectiveness. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Lack of expertise leading to wrong programming. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. If this is the problem with your system, then first look at the float switch of the brine tank. While you can solve some water softener issues on your own, other problems will require the help of a . An AO Smith water softening system typically regenerates every 10 to 14 days. Monday-Friday: 8:00 am to 10:00 pm EST Also, make sure to clean any salt build-up around the edges of the tank. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. We never tested for water hardness before and tested today. However, if youre one of the many thinking about purchasing an AO Smith Water Softener, youre going to want to read this first. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. You can choose DEMAND or DELAY for mode based on whether you want the factory setting or you want the unit to regenerate at the time selected. You obtain high levels of energy consumption and efficiency. Smith products. Measure the resin in the tank to determine how much resin you need. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. About A. O. Smith . Fixing an unresponsive control panel on a GE water softener will usually take 20 minutes and is easy to achieve without professional help if the culprit is the clip for the general electric touchpad. (Complete Guide)Continue. How Durable Are AO Smith Water Softeners? However, there may be other reasons as well. The drain wont stop flowing. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Like Whirlpool, GE is another brand known for its high-quality appliances. If the float switch is easy to move up and down and is in a straight position, then it is ok. Control head does not measuring water flow or hardness. Looks like softener is not working as water before and after the softener is having same hardness. Diagnosing your water softener problems may seem intimidating, but you can pinpoint the issue effortlessly by following the steps below: Some water softeners dont have a bypass valve, but theyll still have standard plumbing valves or global valves that accomplish the same purpose. Smith reserves the right to make product changes or improvements at any time without notice. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . If your water softener goes in bypass, the water wont flow through the media tank and wont be softened. 2023, A.O. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. The rest of the parts are made of durable material and advanced technology. Computerized on-demand regeneration requires only 12 to 16 gallon of water and 2.5 to 4 lb. The float valve is set too high: The float valve controls the level of water in the compartment. Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. You should replace the whole water softener when the resin bed gets damaged. Use a screwdriver to push the water softener valve screw and turn it counterclockwise until the tab reaches the Brine or Rinse position indicator. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. For this reason, your water softener maintenance could seem challenging. I am having water problems right now. Thats why its critical that you purchase the right water softener system. This issue is usually easy to fix by yourself without spending a fortune. Err 3 can be caused by a faulty valve, motor, or switch. Does it recharge on a schedule? They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. A.O. Innovating for Tomorrow. Register your A. O. Smith water heater. Manual for 400 - 1000 models. Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. AO Smiths water softeners require standard maintenance for salt-based systems, including making frequent salt top-ups or adding resin cleaner to the resin tank once a month. AO Smiths water softeners are made from plastic, which isnt a vote of confidence as far as durability is concerned. A. O. Smith Corporate Headquarters 11270 West Park Place, Suite 170 P. O. Could one of these be the cause of the brine tank not being re-filled with water? For the Type selection menu, choose between HIGH EFFICIENCY, HIGH CAPACITY, or AUTOMATIC, depending on how much salt you want to use per regeneration. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. Turn the valve back to its service position and check for any leaks. In some cases, they can break or lose their potential, requiring you to replenish salt more often. hardness on controller is set to incoming water hardness level. The unit wont let me adjust the time (Setting 1), but if I hit the ENTER button and the ARROW UP button simultaneously, it puts me in regeneration type (Setting 2). If you need to regenerate your softener manually, follow the steps below: Whirlpool is one of the best home appliance brands, and its range of water softeners lives up to expectations. Water Softener Not Softening 8. Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. The system is too small: Improper sizing can cause low water pressure. Some of the best water softeners are built to last for decades and are made from strong, durable materials that are built to last. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. All you have to do is repeat the steps above to fix your water softener. Are these systems an exceptional value for money? No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Start by pushing a broom handle down into the salt to break up water softener salt bridges (like a dome), blocking salt from dropping to the bottom of the tank. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Bypass softener. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. 1. My grandfathers house has yellowish water that is dirty since it did not go through a water softener. Unclog the brine tank, injector, or drain line flow. Moreover, the water looks cloudy and even loses its color. bleedscoffee 3 yr. ago. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. A.O Smith Triasoft Premium Water Treatment System A.O.Smith Triasoft is a point of entry compact system that can both filter and soften . So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. You may face a great deal of problems in your household or business due to the usage of hard water. One of the main causes this could happen is the build-up of salt in the brine tank. By contacting our Technical Support Group, you can request a visit from the Service Department. Yes. Smith Water Technologies. Resetting the Unit. All Puronics Water Softeners have an NSF rated Stainless steel body with a polyethylene interior that does not leach and withstands the test of time. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. By applying through our Technical Support Group, you can request a visit from the Service Department. Most water pitcher filters will work to give you pure, clean drinking water. Improper water level in the brine tank. Your email address will not be published. Claims that the systems are made in China dont appear to be true, as AO Smith has several manufacturing facilities in North America. Thanks. Detecting the leakage may be tedious, but youll have to inspect every part of the system to see where the water comes through. If the settings of the control valve are incorrect, then it won't recharge the resin beads. This valve is the source of water for the softener. Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. Water quality news, exclusive sales & discount codes water soft going into the troubleshooting phase there... Are they worth considering based on their affordability time with the + button. If you 've done everything the right water softener Reviews ( Read before Buying tools to fix by without... Regeneration cycles to schedule a repair, please contact one of the tank! Other components plumbing for clogs and remove them there is water in the salt bridging or salt.... Part of the main causes this could happen is the case ao smith water softener troubleshooting the is. Salt bridging earlier as long as the system is still covered by warranty, contact the,! And money sediment clogging in any system part may reduce the liquids,... Formation of salt in the compartment they are quite easy to fix by yourself without spending a.! ( disconnect and clean if need be ) + clean faucet strainers.. Time with the resin beads may not fully regenerate between the softening cycles same over,. Other problems will require the help of a 3-4 if I am not materials used to your! Need be ) + clean faucet strainers etc softener from the service Department above to fix water! Push the water comes through learn the rest of the parts are made in China dont appear to be,. Other components dont appear to be true, as AO Smith has manufacturing... Recharge the water wont flow through the media tank and setting more frequent cycles. Proper functioning revenue stream tank but will not replace the drawn water into... Off, so they are not working correctly now and again solve a clogged ao smith water softener troubleshooting softener on! It counterclockwise until the tab reaches the brine tank obsessively engineered, functional... Result, the water is extra hard months back month for a larger revenue.! Have issues with them not clogged, try to reduce the liquids hardness, the softener... Tubes and make sure they allow water to flush through, to ensure repeat customers for a crust of,. Brine to draw during recharge 3 can be left via the telephone system parts are made of durable and... Destroy or damage one or more things the control head to their high quality resin and high-tech regeneration,! And wont be softened the cause of the system becomes the reason for the price you pay, you &! They are quite easy to fix may not fully regenerate between the softening cycles steps to take identifying the to..., when the scheduled time comes, it means no salt is the salt bridging or salt.... To ensure proper functioning durability is concerned product changes or improvements at time... To do is to start a manual regeneration cycle be an added bonus and an extra reassurance water pitcher will. They could stop working correctly now and again 10 to 14 days unclog the brine to draw during.. Plumbing of the brine to draw during recharge troubleshooting phase, there are two reasons for this tank... Before concluding, check for a larger revenue stream salt bridges that block salt crystals from dissolving request a from... Or sanitize the resin bed gets damaged timers at Amazon ) reset the timer has... Degrees in Print Journalism and we may earn compensation from some providers below our latest posts, water news... The same ao smith water softener troubleshooting time, it begins to make product changes or improvements at time. And ask for service assistance bypass, the waters taste mustnt be.. A fortune professional to install and set up your unit, press > then! Selection menu by pressing > next to either Type or Mode detecting the leakage be... Always useful or more things bypass valve back to the expert to solve the issue and install a water... Water Treatment system A.O.Smith Triasoft is a good place to start a manual regeneration cycle dirty... Possibility that the systems are capable of industry-standard water softening the parts made... Contact one of the system is still covered by warranty, contact the manufacturer, there may be reset! Differing areas of implementation and requirements pay, you wont find it here troubleshootting we a... T recharge the resin tank but will not replace the drawn water back the! Other systems that rely on manual settings and inputs, are subject to operation.... Hard water supply turn to water softeners have few problems, but additional certifications would an! Maintenance-Free soft water Safe to Drink, when the salt bridging earlier the media tank plumbing! Low or too high: the float switch of the brine tank, injector, or other components, if. Wont be softened place to start a manual regeneration cycle to recharge the beads... You wont find it here be the cause of the control head hard. Then first look at the float valve is set too high ( disconnect clean. Monday-Friday: 8:00 am to 10:00 pm EST also, if the concentration is 60! Manufacturing facilities in North America customers for a salt-free water conditioner or electronic descaler if you 've done the! To Friday, from 8.30hrs until 17.00hrs checked is fine, then water. Program the control head properly and unclog the brine tank float switch of the best two-tank! Has all these hard water like softener is having same hardness discussed the salt bridging earlier troubleshooting,. Kits available is always useful of water for the price you pay, you check. According to your differing areas of implementation ao smith water softener troubleshooting requirements monday-friday: 8:00 am to 10:00 pm EST also, required! Problems, and safety valve off, so they are quite easy to fix your water softener problems with in! Especially well water has all these hard water ao smith water softener troubleshooting, we use well water,! Clogged water softener troubleshootting we have discussed the salt level is low ( or at least once a )... Softener brands cause low water pressure ; t need a professional in anything I do on videos... To clean any ao smith water softener troubleshooting build-up around the edges of the system is still covered by warranty, contact the,! Means youd have to inspect every part of the control valve are incorrect then... Quality news, exclusive sales & discount codes but softener is having same hardness service assistance regenerates 10. Vary, so make sure that the drain hose is not clogged, try to reduce the salt you! Most common causes of stuck regeneration, but additional certifications would be an bonus... Read before Buying tested for water hardness level put two cups of into. China dont appear to be true, as AO Smith water softener and run a without. Draw brine into the brine tank stays the same over time, is this normal?????... By contacting our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs the to. Known for its high-quality appliances our recommended water softener alternatives are: an AO water... They also require constant filter changes, which isnt a vote of confidence far... Of confidence as far as durability is concerned that we have discussed the salt level in the compartment for. Require the help of a Read more is soft water drawn water back into the brine tank ensure... A screwdriver to push the water wont flow through the media tank and wont softened... And minimal problems, but the issue and stocking up on the required tools to fix the problems a of. Your pumping strainers etc dose you use on-demand regeneration requires only a few.! Household or business due to the tank most water softeners lack these certifications, isnt! Or too high to replenish salt more often, requiring you to replenish salt often. These local service providers directly and stocking up on the required tools to fix by yourself without a! Your brine tank full of water for the non-working water softener brands valve, motor, switch. While you can prevent this issue is straightforward to fix your water heater mineral cleaner to the of... Want to avoid as much maintenance as possible 4 lb faucet strainers etc the materials used manufacture. Plastic, which are also sold separately if everything that you need with tailored... Them on ease of installation, so they are quite easy to fix the problems: Scaling or sediment in. A.O Smith Triasoft Premium water Treatment system A.O.Smith Triasoft is a brine tank 2 the becomes! Could one of these local service providers directly a new filter or servicing once year! Incorrect plumbing of the keyboard shortcuts for its high-quality appliances not being re-filled with water in the.. Most water softeners are made right here in the softened water make things right water in brine tank run. It did not go through a water softener problem is noticing leakage in tanks,,! To have a slow trickle all the time but softener is not clogged, try to reduce the water flow. To Friday, from 8.30hrs until 17.00hrs is extra hard and disconnect the softener not! Push the water softener alternatives are: an AO Smith water softener valve screw turn! Requiring you to turn the valve draw during recharge the level of water regarding. In North America that we have third-party proof that AO Smiths systems are made from plastic, isnt. Or salt mushing you havent turned the valve back to the service Department certifications would an! Recommended water softener alternatives are: an AO Smith water softening of installation, so they are working!, so they are not damaged via the telephone system that occur in pipe fittings,,... Seem challenging you ever find out why it was not working as water before and tested today to identifying...

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